Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Astorga

St. George,UT

Summary

Dedicated jobseeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player.

Overview

25
25
years of professional experience

Work History

Server/Manager

Tifiny's Creperie
06.2021 - Current
  • Enhanced server efficiency by monitoring performance and implementing necessary upgrades.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Monitored server performance and provided feedback to enhance server delivery.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Francesco's
08.2010 - 06.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server

Olive Garden
04.2005 - 08.2010
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Home Health Aide

Horizon Home Health
01.1999 - 04.2005
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Education

Associate of Science -

Salt Lake Community College
Salt Lake City

Skills

  • Policy Implementation
  • Restaurant Operations
  • Vendor Management
  • Strong Work Ethic
  • Multitasking Abilities
  • Point of Sale Operation
  • Organizational Skills
  • Attention to Detail

Timeline

Server/Manager

Tifiny's Creperie
06.2021 - Current

Server

Francesco's
08.2010 - 06.2021

Server

Olive Garden
04.2005 - 08.2010

Home Health Aide

Horizon Home Health
01.1999 - 04.2005

Associate of Science -

Salt Lake Community College

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Cynthia Astorga