Cynthia Astorga
St. George,UT
Summary
Dedicated jobseeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player.
Overview
25
25
years of professional experience
Work History
Server/Manager
Tifiny's Creperie
06.2021 - Current
- Enhanced server efficiency by monitoring performance and implementing necessary upgrades.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Monitored server performance and provided feedback to enhance server delivery.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Francesco's
08.2010 - 06.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Olive Garden
04.2005 - 08.2010
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Home Health Aide
Horizon Home Health
01.1999 - 04.2005
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Education
Associate of Science -
Salt Lake Community College
Salt Lake CitySkills
- Policy Implementation
- Restaurant Operations
- Vendor Management
- Strong Work Ethic
- Multitasking Abilities
- Point of Sale Operation
- Organizational Skills
- Attention to Detail
Timeline
Server/Manager
Tifiny's Creperie
06.2021 - Current
Server
Francesco's
08.2010 - 06.2021
Server
Olive Garden
04.2005 - 08.2010
Home Health Aide
Horizon Home Health
01.1999 - 04.2005
Associate of Science -
Salt Lake Community College