Cynthia Bailey

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled and inventoried medication to keep accurate records.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Reviewed and verified customer information and insurance provider information.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.

• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
• Resolved non-routine issues like third party billing, computer system and customer service issues.
• Restocked automated medication dispensing equipment.
• Entered and processed patients' prescriptions into internal system.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Data Entry of submitted and electronically sent prescriptions

Performed all duties relative to Pharmacy daily work flow responsibilities

Cycle counts, return to stock from Waiting bin.