Detail-oriented, organized, and efficient Pharmacy Technician with a Bachelor’s degree in Health Science and experience managing pharmaceutical purchasing, inventory, and controlled substances. Skilled in prescription processing, insurance billing, and patient communication. Proven ability to train and lead pharmacy technicians while ensuring regulatory compliance and efficient workflow. Strong problem-solving skills, a team player who works well with others and supports colleagues.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Maxor Correctional Pharmacy Services
07.2024 - Current
Handle daily ordering of medicines and supplies to keep the mail order pharmacy stocked and running smoothly.
Count all controlled substances regularly and ensure compliance with all rules and regulations.
Review and approve every prescription label before medications are filled to ensure accuracy and compliance.
Manage all prescription refills and accurately type incoming prescriptions into the system.
Use Cardinal and WebSupply to find alternative medications when items are out of stock, and check with the patient’s insurance and pharmacist to confirm approval.
Handle out-of-stock medications by coordinating alternatives and ensuring patient needs are met.
Complete prior authorizations (PAs) and interact with insurance companies to obtain overrides to help patients get medication approvals.
Communicate directly with doctors’ offices to clarify prescriptions, resolve issues, and handle incoming faxes efficiently.
Review patient notes carefully to ensure all information is up to date and accurate.
Manage billing by splitting insurance claims, applying coupons, and verifying pricing accuracy to ensure correct patient charges.
Assist patients in person and over the phone, answering questions and providing excellent customer service.
Keep track of inventory, monitor for missing or lost items, and resolve any discrepancies promptly.
Train and mentor other pharmacy technicians to maintain high-quality standards and proper procedures.
Organize daily tasks and assist other technicians as part of lead technician duties.
Ensure pharmacy operations comply with all legal and safety regulations.
Public Safety Dispatch
Vermont State College
08.2022 - Current
I was responsible for dispatching all radio calls; receiving and responding to incoming telephone and radio communications for the public safety office and Castleton University's main phone line. I needed to determine the nature of the calls and designate it to the appropriate emergency and non-emergency personnel. I provided direction and guidance to callers reporting police, fire, or medical emergencies and other incidents.
Dinning Room Server
Mansfield Place
05.2023 - 08.2024
Served breakfast, lunch & dinner to senior residents. Helped with prep work in the kitchen and set up the tables for the residents. After meals, I helped clean up for the next shift.
Efficiently managed dietary needs for seniors, ensuring health & satisfaction.
Designated Hitter
Walgreens
03.2021 - 01.2023
Efficiently managed pharmacy and cashier duties, enhancing customer satisfaction and sales.
Assistant
Once Upon a Rock Vermont
01.2019 - 12.2022
Assisted with setting up displays for craft shows and helped with website media.
Scanner
Colchester School District
03.2020 - 05.2022
Located and counted fixed assets for the Colchester School District. The District consists of 6 schools and over 25,000 assets. Each asset needs to be identified, barcoded, scanned and recorded.
Education
High School Diploma -
Colchester High School
Colchester, VT
06.2022
Bachelor of Science - Health Science
Castleton University
05-2025
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Pharmaceutical purchasing and inventory management
Controlled substance handling and counting
Prescription processing and label review
Prior authorization (PA) completion and insurance overrides
Managing out-of-stock medications and alternatives
Patient communication in person and via phone
Coordinating with doctors’ offices for prescription clarifications
Knowledge of healthcare systems and patient care principles
Strong problem-solving and teamwork abilities
Experience with pharmacy software and ordering systems (eg, Cardinal, WebSupply)
Attention to detail and regulatory compliance
Hobbies and Interests
Some of my hobbies include hiking, going to the gym, fishing and playing pickleball. I'm very interested in nutrition and try to implement it into my daily routine.