Ka'Tonya Chatman
Baton Rouge,LA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
09.2011 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Education
No Degree - Pharmacy Technician
Medvance Institute (Now Fortis College)
Baton Rouge, LA04-2011
High School Diploma -
Northeast High School
Pride, LA05-2010
Skills
- Certified pharmacy technician (cpht)
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Insurance billing
- Medication dispensing
- Typing
- Insurance processing
- Pharmacy and customer records management
- Drug inventory control
- Customer service in person and by phone
- HIPAA compliance
- Prioritization and organization
- Cash register operations
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Pharmacy Technician
Walmart
09.2011 - Current
No Degree - Pharmacy Technician
Medvance Institute (Now Fortis College)
High School Diploma -
Northeast High School
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