Cynthia Baker
Stafford,Texas
Summary
Registered nurse with 30 + years of experience in pediatrics and 10 years in Care Coordination. Have provided quality nursing care to patients of all ages in multiple roles from staff nurse , leadership, and care coordination.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Pediatric Care Coordinator
The Center for Children and Women
09.2014 - Current
- Manages complex patients-identify members in need care coordination through medical staff referrals, parents, ancillary staff and other TCH/TCHP referrals
- Meet with patient and families and identify needs and any barriers to meeting healthcare recommendations
- Collaborate with patients/families, medical staff, and other members of the team to establish desired outcomes
- Arranges Private duty nursing, Durable Medical Equipment and supplies for home use
- Coordinates subspecialty appointments
- Serves as advocate on behalf of the patients and families with schools and other external agencies
- Maintain health registries of patients with chronic diseases- Asthma, diabetes, Synagis
- Participate in the transition of patients to adult providers
- Lead daily team huddles
- Demonstrate positive and effective interpersonal skills , communication, and customer service skills
- Meet with patients and families – identify barriers to maintaining recommended health care and provide resources as needed.
- Participate in process improvement initiatives - referrals, decrease No Show rate, Transition tool, EPIC documentation
Staff Nurse/Charge Nurse
Cardiology/Cardiac Step-down Unit
Houston, Texas
04.2005 - 09.2014
- Staff nurse- provides nursing care to patients with cardiac defects, pre- and post-operative cardiac surgery
- The patient population also included patients with assistive heart devices, patients requiring telemetry/ cardiac monitoring, pre and post heart transplants, and various cardiac drips and infusions
- The level of care ranges from acute care to intermediate, with ages of newborns to adults
- Responsibilities includes: Providing education to families and patients regarding healthcare needs
- Monitoring patients on telemetry and /or cardiac monitors
- Administering medications to include various cardiac drips and infusions
- Act as a patient advocate
- Collaborating with other members of the healthcare team regarding patients plan of care
- Discharge planning for patients
- Charge nurse - supervise and guide nursing staff while utilizing available resources to ensure quality patient care is being delivered and promoting a safe environment
- Responsibilities include: delegate appropriately to staff, make daily patient assignments based on patient acuity and utilizing the staffing management tool, conduct Care Progression rounds, facilitate patient flow, serve as a resource person and leader to staff and physicians, communicate with members of the health care team and leadership team, act as a mediator for patient / staff concerns, handle patient and/or family concerns
- Selected as “Best Director (charge nurse) for the unit May 2013.
Staff Nurse
Per Diem Float
Sugarland
11.2005 - 05.2006
- Functioned as a float nurse in various clinic throughout the organization
- Provided nursing care to children and adults in various outpatient clinics
- Clinic rotations included the Family Medicine, ENT, and Pediatrics
- Responsibilities included: administering immunizations, nebulizer treatments, IM medications, performing EKG’s, assisting with various procedures such as gynecological exams, telephone triage with patients and families, preparing patients for physician visits, calling in prescriptions, scheduling sick and routine appointments.
Nurse Manager
Pulmonary/Adolescent Unit
Houston, Texas
07.1999 - 04.2005
- Managed the daily clinical and personnel activities and provided administrative support to the assistant director for 36 bed units and 8 bed observation/ infusion unit
- Responsibilities included: Served as a role model and mentor to staff, managed 40 FTE’s to include Registered nurses, Patient Care Assistants, Unit Clerical Assistants, and Unit Support Assistants, ensured the staffing needs of the unit were met, interviewed and hired new employees, provided performance counseling to staff, assisted staff with developing individual performance objectives, conducted mid-year and annual performance appraisals, participated in budget preparation for the unit, oversaw the Unit’s Practice Committee, prepared the unit for various surveys including Magnet and JCAHO, conducted staff meetings, participated on various unit and hospital committees.
Staff Nurse
Short Stay Observation Unit
Houston, Texas
03.1994 - 07.1999
- Provided care to pediatric patients in this 23-hour observation unit
- Patient population included patients requiring a variety of medication infusions, blood product transfusions, and surgical procedure medical diagnoses requiring close overnight observation.
Staff/Charge Nurse
Medical-Surgical Unit
Houston, Texas
03.1990 - 03.1994
- Staff nurse - provided nursing care to pediatric patients of various ages on a medical surgical unit with a variety of services to include general surgery, urology, orthopedics, neurology, and general medicine
- Educated patients and families to health care needs, processes and plan of care
- Charge nurse - supervised and guided nursing staff
- Duties included: made daily patient assignments based on patient acuity, served as a resource person/leader to staff and physicians, communicated with staff, physicians, and families to ensure quality care was being delivered.
Staff Nurse/Charge Nurse
Medical-Surgical Unit
Houston, Texas
05.1989 - 02.1990
- Staff Nurse - Provided nursing care to pediatric patients on a medical-surgical unit with a variety of services to include general surgery, liver transplantation, neurology, and cystic fibrosis
- Charge nurse - supervised and guided nursing staff, made daily patient assignments based on patient acuity, served as a resource person to staff and physicians, communicated with staff, physicians, and families to ensure quality care was being delivered.
Staff Nurse
Medical Surgical Unit
Galveston, Texas
05.1989 - 02.1990
- Provided nursing care to pediatric patients on a medical-surgical unit with a variety of services to include general surgery, liver transplantation, neurology, and cystic fibrosis.
Education
Masters of Science Degree in Nursing -
University of Phoenix
Tempe, AZ01.2012
Masters Degree in Business Administration-Health Care Management -
University of Phoenix - online
Tempe, AZ01.2012
Bachelors of Science Degree in Nursing -
University of Texas Health Science Center
12.1992
Associate Degree in Nursing -
Galveston College
05.1989
Certification
Pediatric Nursing, National Association of Pediatric Nurses and Practitioners
Committees Projects
- Ambulatory Practice Committee Team Lead
- EPIC Outreach Encounter Design
- New Employee Buddy
Awards
Houston Chronicle Top 150 nurses, 2018
Accomplishments
Houston Chronicle Top 150 Nurses, 2018
Caught You Caring , 2023
Timeline
Pediatric Care Coordinator
The Center for Children and Women
09.2014 - Current
Staff Nurse
Per Diem Float
11.2005 - 05.2006
Staff Nurse/Charge Nurse
Cardiology/Cardiac Step-down Unit
04.2005 - 09.2014
Nurse Manager
Pulmonary/Adolescent Unit
07.1999 - 04.2005
Staff Nurse
Short Stay Observation Unit
03.1994 - 07.1999
Staff/Charge Nurse
Medical-Surgical Unit
03.1990 - 03.1994
Staff Nurse/Charge Nurse
Medical-Surgical Unit
05.1989 - 02.1990
Staff Nurse
Medical Surgical Unit
05.1989 - 02.1990
Masters of Science Degree in Nursing -
University of Phoenix
Masters Degree in Business Administration-Health Care Management -
University of Phoenix - online
Bachelors of Science Degree in Nursing -
University of Texas Health Science Center
Associate Degree in Nursing -
Galveston College
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