Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eneida Rogers

Kingsport,TN

Summary

Dynamic Pediatric Care Coordinator with proven ability to enhance patient outcomes through effective resource connection and streamlined communication. Skilled in documentation and team collaboration, ensuring compliance with HIPAA while delivering compassionate care. Committed to improving healthcare experiences for patients and providers alike.

Healthcare professional with expertise in coordinating and managing patient care. Known for adaptability to changing needs and reliability in delivering excellent service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Pediatric Care Coordinator

Ballad Health
02.2021 - Current
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.

Medical Scribe Assistant

Associated Pain Specialist
08.2020 - 01.2021
  • Enabled timely completion of patient care tasks by consistently adhering to established clinical protocols and procedures.
  • Increased provider productivity through diligent research on medical conditions or symptoms prior to appointments for effective consultation preparation.
  • Ensured compliance with HIPAA regulations through strict adherence to confidentiality guidelines when handling sensitive patient information.
  • Assisted in minimizing potential errors through vigilant proofreading of all dictated reports before submission into EHR systems.
  • Enhanced patient care by accurately documenting medical information during physician consultations.

Medical Laboratory Technician

Atrium Healthcare
08.2019 - 08.2020
  • Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
  • Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
  • Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
  • Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
  • Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.

Education

MBA - Project Management

Trident University International
Cypress, CA

Bachelor of Science - Healthcare Administration

Southwest Florida College
Fort Myers, FL

Skills

  • Case management
  • Documentation
  • Patient education
  • Organizational skills
  • Scheduling
  • Team collaboration

Certification

  • CPR Training (BLS) - 9/2023-9/2025
  • Certified Medical Assistant , NCCT - 2025-2026

Languages

Spanish
Native or Bilingual

Timeline

Pediatric Care Coordinator

Ballad Health
02.2021 - Current

Medical Scribe Assistant

Associated Pain Specialist
08.2020 - 01.2021

Medical Laboratory Technician

Atrium Healthcare
08.2019 - 08.2020

MBA - Project Management

Trident University International

Bachelor of Science - Healthcare Administration

Southwest Florida College

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Eneida Rogers