Cynthia Basta
Kissimmee,FL
Summary
Diligent and responsible cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Punctual and honest cashier with solid background in any environment. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
14
14
years of professional experience
Work History
Cashier
Burlington
05.2024 - Current
- Help customers complete purchases, locate items, and join reward programs.
- Welcome customers and help determine their needs.
- Answer questions about store policies and address customer concerns.
- Restock and organize merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Crew Trainer
McDonald's
03.2011 - 02.2016
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set a positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Cash drawer balancing
- Cleaning and sanitizing
- Credit and cash transactions
- Point of sale operation
- Customer service
- Upselling techniques
Timeline
Cashier
Burlington
05.2024 - Current
Crew Trainer
McDonald's
03.2011 - 02.2016
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