Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Cynthia Brewer

Starkville,MS

Summary

For the Enhancement of my career and experience in various fields to obtain a more diverse work ethic and skills. Positive and upbeat Customer knowledgeable about safety standards, customer relations and assistants. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.

Overview

9
9
years of professional experience

Work History

Healthcare Customer Service Representative

Support Ninja
Starkville, Mississippi
05.2021 - 12.2023
  • Assisted in checking patient's insurance eligibility prior to their appointment.
  • Verified patient demographic information in order to ensure accuracy of data entry.
  • Ensured that proper follow up was completed after each interaction with a customer.
  • Developed strategies for improving customer experience while maintaining compliance standards.

Customer Service Representative

Amazon
Starkville, Mississippi
08.2018 - 02.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Shift Supervisior

Rolling Hill Development Center
Starkville, MS
08.2016 - 03.2018
I work in supervising the floor worker in care of disable patience making sure that there needs are fulfilled and cared for. Also I assist the workers in various of tasks in bathing, cleaning, learning skills, and anything else that is needed to be done. I make certain that the patience have the best care and treatment possible to ensure a more comfortable living situation. 

Debone Line worker

Prime Line Catfish
Scooba, MS
09.2014 - 08.2016
I worked on an assembly line cutting around the bone of catfish and make sure that all the bones was out.

Education

High School Diploma - Basic General Studies

Noxubee County High School
2008

Skills

  • CPR
  • Heimlich Maneuver
  • Patience
  • Flexibility
  • Teamwork
  • Time Management
  • Customer-Oriented
  • Conflict resolution techniques
  • Good Communication Skills

Affiliations

I do summer volunteered work at youth centers and church whenever I have time or not working.

Timeline

Healthcare Customer Service Representative

Support Ninja
05.2021 - 12.2023

Customer Service Representative

Amazon
08.2018 - 02.2021

Shift Supervisior

Rolling Hill Development Center
08.2016 - 03.2018

Debone Line worker

Prime Line Catfish
09.2014 - 08.2016

High School Diploma - Basic General Studies

Noxubee County High School

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Cynthia Brewer