Cynthia Brightwell
Keller,TX
Summary
Dynamic professional with a proven track record at Keller Williams Realty DFW Southlake, specializing in client relations and contract negotiation. Leveraged tech-savvy mindset and real estate law knowledge to streamline transactions, enhance customer satisfaction, and meet scheduled deadlines. Skilled in multi-tasking and organization, consistently delivering beyond expectations. Excellent communicator with exceptional database management and property sales background, including appraisal, survey & title work. Enthusiastic professional with drive and determination to succeed in a challenging business environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams Realty DFW Southlake
12.2016 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, title, survey and financing, minimizing delays and challenges for clients.
- Streamlined negotiations by meticulously writing and reviewing contracts, and communicating clearly with all involved parties.
- Built lasting relationships with clients through excellent database management, communication, personalized service, and dedication to their needs.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Cash Office Specialist
Kohls Department Store
01.2015 - 03.2017
- Maintained accurate records of all financial activities, ensuring compliance with company policies and local regulations.
- Trained new employees on cash handling procedures, promoting best practices to minimize errors and maintain high levels of accountability.
- Established reputation for reliability and trustworthiness among peers, supervisors, and customers through consistent performance in maintaining secure cash handling practices.
- Enhanced customer satisfaction with prompt cashier support, addressing issues, and providing timely resolutions.
Business Owner
Self-employed
12.2008 - 01.2015
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
MLS Department
Austin Board of Realtors (ABOR)
10.2007 - 05.2009
- Facilitated Realtors with transitioning to the newly implemented MLS system.
- Conducted MLS training classes.
- Identified problems with the new system and communicated them to the programmer for resolution.
- Monitored MLS to insure agents were complying with MLS rules & regulations.
- Created Realtor MLS reports.
Skills
- Contract Preparation
- Database Management
- Schedule Coordination
- Tech-savvy mindset
- Appraisals, Title, Survey, Lending
- Strong organizational skills
- Real estate law understanding
- Strong negotiator & communicator
- Highly Professional
- Excellent teamwork
Accomplishments
- Ranked in the top 20% of agents at Keller Williams DFW Southlake
Certification
- Licensed Realtor - 2005 to Present
Affiliations
- National Association of Realtors (NAR)
- North Texas Real Estate Information System (NTREIS)
Timeline
Realtor
Keller Williams Realty DFW Southlake
12.2016 - Current
Cash Office Specialist
Kohls Department Store
01.2015 - 03.2017
Business Owner
Self-employed
12.2008 - 01.2015
MLS Department
Austin Board of Realtors (ABOR)
10.2007 - 05.2009
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