Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Campos

Summary

Applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.



Overview

6
6
years of professional experience

Work History

Caregiver

IHSS
01.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Cashier

Arco Am/Pm
02.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Quality Assurance Analyst

Sonwill Warehouse Stead Nevada
01.2020 - 11.2020
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Reported progress, test metrics and results to project stakeholders.
  • Mentored and coached team members on QA topics and strategies.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.

Education

High School Diploma -

Bell High School
Bell, CA

Skills

  • Multitasking and organization
  • Verbal and written communication skills
  • Conflict resolution
  • Bilingual

Timeline

Caregiver

IHSS
01.2022 - Current

Cashier

Arco Am/Pm
02.2021 - 12.2022

Quality Assurance Analyst

Sonwill Warehouse Stead Nevada
01.2020 - 11.2020

High School Diploma -

Bell High School

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