Shirlene Wigfall
Dallas,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
25
25
years of professional experience
Work History
Supervisor
Parkland Hospital
Dallas, TX
03.2014 - Current
- Maintained accurate records of food production, consumption, inventory levels, costs.
- Developed and oversaw preparation of foods.
- Ensured compliance with health codes by performing regular inspections of kitchen areas and equipment.
- Scheduled staff shifts based on projected sales volumes during peak times.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted in developing budget proposals for purchasing food and materials, labor costs, and other expenses related to food service operations.
- Trained new hires in proper safety procedures, sanitation regulations and food handling techniques.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
- Enter requisitions, and place appropriate orders based on need.
- Conducted quality assurance inspections upon receipt of goods from vendors.
- Ensured compliance with hospital policies related to procurement activities.
Lead Catering Associate
Compass Group/Morrison
Dallas, TX
02.2012 - 03.2014
- Managed multiple tasks simultaneously while meeting deadlines under pressure.
- Collaborate with other staff members to ensure smooth delivery of services.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Conducted post-event evaluations to identify areas for improvement.
- Reconciled oral instructions with written order sheets to achieve correct and organized product setup.
- Ensured compliance with health and safety hospital standards.
Manager Assistant
Girl Scouts of Northeast Texas
Dallas, TX
04.2000 - 04.2008
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Managed financial records for troop funds including budgeting for supplies, snacks and transportation costs.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Maintained contact with parents of scouts regarding upcoming events, changes in schedule and any issues or concerns.
- Created lesson plans for each meeting that included age-appropriate activities and discussion topics.
- Assisted with training new leaders by providing information about policies, procedures and safety protocols.
Education
BBA - Business Administration And Management
University of North Texas
Denton, TX05-2009
High School Diploma -
James Madison High School
Dallas05-2004
Skills
- Budget management
- Computrition experience
- Decision-making
- Strategic planning
- Verbal and written communication
- Vendor relationship management
- Team collaboration
- Time management
- Problem solving
- Staff management
Timeline
Supervisor
Parkland Hospital
03.2014 - Current
Lead Catering Associate
Compass Group/Morrison
02.2012 - 03.2014
Manager Assistant
Girl Scouts of Northeast Texas
04.2000 - 04.2008
BBA - Business Administration And Management
University of North Texas
High School Diploma -
James Madison High School
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