Cynthia Carrillo
Mexia,Tx
Summary
Dedicated and adaptable Bilingual professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Patient Finance Department
Parkview Regional Medical Center
Mexia, TX
06.2010 - Current
- Contacted consumers from prepared list to conduct interviews to obtain information.
- Scheduled follow-up calls with applicants as needed to complete insurance or government enrollments.
- Assisted individuals with the completion of complex paperwork related to their application process.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Advised clients on how best to utilize available resources in order to meet their needs.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Associate-Teller Data Processor
Farmer's State Bank
03.2006 - 03.2010
- Sales of new accounts, IRAs, CDs.
- Maintained accurate records of all transactions and customer interactions.
- Liaised between bank branches by processing all data and finding errors for three banks simultaneously
Education
High School -
Martin High School
Laredo, TXSome College (No Degree) - Special Language English Education Course
Nuevo Laredo City College
Laredo, TXSkills
- Proficient in English-Spanish Communication
- Phone interviewing
- Microsoft
- Data entry
- Filing
- Scanning
- Effective Client Communication
Web social marketing apps
- TikTok
Hobbies and Interests
- Gardening
- Cooking
- Planning family events
- Planning & organizing family and friend's events and vacations by obtaining the best deals possible on all aspects of the experience from place of destination, flights, accommodations, activities, meal reservations
- Researching on multiple websites, reading reviews and providing my own experience details by rating vendors used.
Timeline
Patient Finance Department
Parkview Regional Medical Center
06.2010 - Current
Associate-Teller Data Processor
Farmer's State Bank
03.2006 - 03.2010
High School -
Martin High School
Some College (No Degree) - Special Language English Education Course
Nuevo Laredo City College