Cynthia Castillo
Big Spring Intermediate
Big Spring,TX
13
years of professional experience
Experienced office professional with a strong background in office administration, customer service, and confidential recordkeeping. Skilled in communication, scheduling, and daily task management.
Work History
Secretary
12 Years 2 Months- Managed front office communications, routing calls, visitors, and messages with professionalism and accuracy.
- Maintained student attendance records, updating daily entries and resolving discrepancies promptly.
- Prepared correspondence, forms, and office documents using consistent formatting and careful data entry.
- Coordinated scheduling for staff meetings, parent communications, and school office appointments.
Substitute Teacher
8 Months- Implemented lesson plans and maintained instructional continuity across classrooms.
- Managed classroom behavior to support focused, orderly learning environments.
- Recorded attendance and completed substitute notes for regular classroom teachers.
- Followed campus procedures, safety expectations, and lesson instructions consistently.
Education
No Degree - Elementary Education
- Dean's List Fall 1992
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
File management
Document preparation
Multi-line phone systems
Supply restocking
Supply ordering
File systems management
Mail distribution
Accounts receivable and payable
Managing purchasing activities
Record preparation
HIPAA guideline compliance
Phone etiquette
Task prioritization
Confidentiality
Office supply inventory
Filing experience
Requisition processing
Reception functions
Prioritization and time management
Budget monitoring
Fast learner
Multitasking and time management
Data entry
Clear communication
Confidentiality and data protection
Clerical support
Office equipment operation
Timeline
Secretary
Big Spring Intermediate
08.2014 - CurrentRead More
Substitute Teacher
Big Spring ISD
09.2013 - 05.2014Read More
Howard College
No Degree from Elementary Education
Read More