Cynthia C. Castillo
Anaheim,CA
Summary
Highly motivated and results-oriented professional with exceptional leadership and communication skills. Recognized as an enthusiastic, goal-oriented self-starter who thrives in environments focused on achieving positive outcomes. Proven ability to motivate teams, inspire collaboration, and create an atmosphere where high standards are achieved.
Overview
10
10
years of professional experience
Work History
Lead and Server
HiroNori Craft Ramen
Irvine, CA
01.2021 - Current
- Provide excellent customer service in a fast-paced dining environment
- Accurately take orders, manage table assignments, and handle payments
- Ensure compliance with health and safety regulations while maintaining a clean workspace
Event Host/Server/Customer Service Representative
Plush Karaoke
Irvine, CA
01.2021 - 12.2024
- Coordinated private events and ensured seamless execution
- Provided excellent table service and handled customer inquiries with professionalism
- Managed bookings, resolved customer inquiries, and maintained satisfaction levels
- Oversaw the setup and teardown of events, ensuring all equipment was operational
Cashier and Receiver
Sprouts Farmers Market
Mission Viejo, CA
03.2019 - 01.2021
- Delivered exceptional customer service and maintained a well-organized checkout process
- Received and managed incoming inventory, ensuring accuracy and proper storage
- Supported team efforts to ensure the store was clean, organized, and compliant with company standards
Production Assembly Line Worker
Hampton Products
Foothill Ranch, CA
08.2017 - 10.2017
- Properly placed tags on products and boxes
- Multitasked efficiently on the assembly line
- Operated manual jacks to move pallets to designated sections
Front of the House/Cashier
Panda Express
Ladera Ranch, CA
02.2017 - 06.2017
- Greeted and served customers with a focus on efficiency and hospitality
- Completed food temperature logs and ensured quality control
- Monitored food inventory and called out entrees before depletion
Receiver and Cashier
Smart & Final Extra
Lake Forest, CA
08.2014 - 01.2017
- Manually checked in merchandise.
- Payed invoices in a timely manner.
- Delivered friendly, customer-service-oriented solutions
- Managed product tagging and tracked waste/damaged goods in the system.
Education
Diploma -
Trabuco Hills High School
Mission Viejo, CASkills
- Microsoft Office Suite
- Google Workspace
- Organizational skills
- Multitasking skills
- Customer service
- Interpersonal communication
- Real estate processes
- Documentation
- Scheduling
Timeline
Lead and Server
HiroNori Craft Ramen
01.2021 - Current
Event Host/Server/Customer Service Representative
Plush Karaoke
01.2021 - 12.2024
Cashier and Receiver
Sprouts Farmers Market
03.2019 - 01.2021
Production Assembly Line Worker
Hampton Products
08.2017 - 10.2017
Front of the House/Cashier
Panda Express
02.2017 - 06.2017
Receiver and Cashier
Smart & Final Extra
08.2014 - 01.2017
Diploma -
Trabuco Hills High School
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