Jane Gunnar
Brooklyn,NY
Overview
10
10
years of professional experience
Work History
Lead Server
Portage Bay Cafe
Seattle, WA
09.2022 - 01.2024
- I took over lead server role and MOD position based on having to travel back to Seattle for family reasons.
- I would make sure that all side work was completed in full, and that we were on time with reservations.
- As opening server I would make sure all tables were in place, all handhelds were fully functioning and charged, and that all server stations were stocked fully.
Server
The Orchard Townhouse
New York, NY
05.2021 - 08.2023
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Provided exceptional service to high volume of daily customers.
Server
Nats on Bank
New York, NY
11.2021 - 07.2023
- Managed my own section daily to ensure that each customer was greeted properly and on time.
- Ensured each guest had no complaints and everything in my section flowed smoothly both for the guest and fellow workers.
Lead Server
Portage Bay Cafe
Seattle, WA
03.2020 - 04.2021
- Made sure the restaurant staff and guests adhered to CDC guidelines and policies due to the Covid-19 pandemic. As well as implementing new restaurant-wide policies to ensure the state-wide rules and regulations were being followed.
- Helped the floor manager ensure the restaurant ran smoothly, and that all 100 tables had no complaints.
- Checked servers "cash-outs" at the end of the day, handling up to 10,000 dollars.
- Double-checked other servers' side work to ensure the restaurant was clean and stocked for the next day.
Restaurant Manager
Cafe Gitane
New York, NY
10.2019 - 03.2020
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Implemented new delivery services to gain a wider restaurant audience.
- Took inventory each week to maintain adequate levels of beverages and serveware.
Server
Portage Bay Cafe
Seattle, WA
07.2014 - 09.2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Worked in a section of 8 tables which held up to 35 people, and managed up to 4,000 dollars in cash.
Hostess
Portage Bay Cafe
Seattle, WA
01.2014 - 01.2015
- Managed seating of up to 1,500 guests on the weekends, to ensure tables were sat on time and in order.
Education
Bachelor of Arts - Double Major in History And Gender Studies
University Of California - Los Angeles
Los Angeles, CA06.2019
Skills
- Point of Sale (POS) system operations
- Staff training and development
- Customer relationship management
- Microsoft Word, Office
- Google Suite
- Zoom
- Effective project completion
- Organizational skills
Affiliations
- Deans List UCLA 2015
Timeline
Lead Server
Portage Bay Cafe
09.2022 - 01.2024
Server
Nats on Bank
11.2021 - 07.2023
Server
The Orchard Townhouse
05.2021 - 08.2023
Lead Server
Portage Bay Cafe
03.2020 - 04.2021
Restaurant Manager
Cafe Gitane
10.2019 - 03.2020
Server
Portage Bay Cafe
07.2014 - 09.2019
Hostess
Portage Bay Cafe
01.2014 - 01.2015
Bachelor of Arts - Double Major in History And Gender Studies
University Of California - Los Angeles
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