Dayton Ehrlich
Valencia,CA
Summary
Energetic and eager to learn undergraduate student, currently pursuing a degree in Business Management with a passion for strategic planning, team collaboration, and driving operational excellence. My coursework has equipped me with a comprehensive understanding of key business principles, including marketing strategies, financial analysis, and effective leadership techniques. With a strong analytical mindset, exceptional communication skills, and a drive for continuous improvement, I am committed to embracing challenges and developing practical solutions that support both my professional growth and the company's objectives.
Overview
2
2
years of professional experience
Work History
Lead Server
Eggs & Things
09.2020 - 08.2022
- Excellent customer service skills, such as active listening, empathy, and the ability to handle customer complaints
- Clear and effective communication with colleagues and customers
- Ability to manage multiple tasks simultaneously to ensure efficient service
- Attention to detail by accurately taking orders, handling payments, and ensuring the presentation of food and drinks is impeccable
- Ability to adapt to changing situations and work environments
- Analyzed situations, identified solutions, and made decisions when faced with complex problems
- Mentored and trained incoming staff members
- Worked closely with coworkers to achieve organizational goals, and strong teamwork
- Strong organizational skills in order to keep track of orders, tables, and customer preferences
- Ability to take charge when service was getting out of hand
- Ensure food orders are made correctly by kitchen staff and look presentable for guests
- Record and package phone/internet orders ensuring each order is prepared correctly
- Enforce relevant health department rules/regulations and customer service guidelines
Education
Bachelor of Science - Business Management, Finance
Clemson University
Clemson, SC2025
Associate’s Degree - Business Administration
College of The Canyons
Valencia, CA2022
High School Diploma -
West Ranch High School
Valencia, CA2020
Skills
- Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word
- Advanced Public Speaking
- Adaptability
- Team Building
- Time and Project Management
- Accuracy and Attention to Detail
- Data Analysis
- Strategic Planning
- Decision Making
- Negotiation
Languages
Spanish
Limited Working
Timeline
Lead Server
Eggs & Things
09.2020 - 08.2022
Bachelor of Science - Business Management, Finance
Clemson University
Associate’s Degree - Business Administration
College of The Canyons
High School Diploma -
West Ranch High School