Cynthia Chambers
Portsmouth,VA
Summary
Dedicated Medical Assistant with over three years of experience in patient care and administrative support. Proficient in managing patient intake processes, facilitating seamless communication within healthcare teams, and ensuring adherence to infection control protocols.
Compassionate Medical Assistant skilled in patient scheduling, phlebotomy, and maintaining HIPAA compliance. Committed to enhancing patient experiences through effective communication and thorough documentation.
Detail-oriented Medical Assistant recognized for delivering compassionate care while efficiently managing patient flow. Expertise in medical terminology and vital sign monitoring, contributing to positive patient outcomes and clinic efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Adult Pediatric Medical Associate
1701 Church St Norfolk, Virginia 23504
04.2024 - Current
- Assisted in patient examinations, ensuring comfort and accurate documentation of medical histories.
- Managed appointment scheduling and patient intake processes to streamline office operations.
- Administered vaccinations and performed basic laboratory tests under physician supervision.
- Educated patients on treatment plans, medications, and preventive health measures effectively.
- Collaborated with healthcare team to ensure seamless patient care and communication flow.
- Monitored vital signs and reported changes to healthcare providers promptly for timely interventions.
- Maintained cleanliness and organization of examination rooms and medical equipment regularly.
- Utilized electronic health record systems to document patient information accurately and efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
Patient First Urgent Care Center
5000 Cox Road, Glen Allen, Va 23060
11.2003 - 02.2024
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Education
Medical Assistant
Eastern Shore Community College
Melfa, VANo Degree - Certified Billing And Coding Specialist
Tidewater Community College
Norfolk, VA07-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Procedure assistance
- Electronic medical records
- Compassionate
- Medical procedures
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Patient flow management
Certification
- CMA - Certified Medical Assistant
Languages
English
Timeline
Medical Assistant
Adult Pediatric Medical Associate
04.2024 - Current
Medical Assistant
Patient First Urgent Care Center
11.2003 - 02.2024
Medical Assistant
Eastern Shore Community College
No Degree - Certified Billing And Coding Specialist
Tidewater Community College