Summary
Overview
Work History
Education
Skills
Food Handler Card
Timeline
Generic

Cynthia Cuevas

Hemet,CA

Summary

Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Diligent Food Service worker with successful history in event settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Overview

3
3
years of professional experience

Work History

Banquet Server

Morongo Casino
09.2022 - Current
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Arranged linens and table settings according to seating plan and event theme.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Maintained flexible work schedule to meet event needs.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Served meals to customers according to established guidelines.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered guest questions about event plans and food service choices.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Inspected dishes and utensils for cleanliness.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Replenished condiments and other supplies at tables and service bars.
  • Maintained clean and safe work environment.
  • Set up banquet tables and chairs based on event requirements.
  • Trained new servers and showed them every setup we need to do for and event

Janitorial Cleaner

Life Time
05.2020 - 05.2021
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Removed trash, debris and other waste materials from premises.
  • Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Worked in the laundry room washing, drying, and folding towels for guest use

Education

High School Diploma -

Corona High School
Corona, CA
06.2008

Skills

  • Cleaning and Sanitizing
  • Dining Crew Workflow Optimization
  • Kitchen Sanitation
  • Operations Reporting
  • Food Safety Understanding
  • Table and Tray Bussing
  • Safe Alcohol Service
  • Table Setting Arrangements
  • Ordering Procedures
  • Silverware Polishing
  • Sanitation Guidelines
  • Team Collaboration
  • Buffet Setup and Takedown

Food Handler Card

Knowledge of food handling and food hazard's

Timeline

Banquet Server

Morongo Casino
09.2022 - Current

Janitorial Cleaner

Life Time
05.2020 - 05.2021

High School Diploma -

Corona High School

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Cynthia Cuevas