CYNTHIA DELUNA
DAYTON,Texas
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Assistant Manager of Operations
Outlaw Jacks
07.2018 - 08.2023
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Communicated with customers to assess satisfaction with products and services received.
- Trained new employees on proper protocols and customer service standards.
Business Owner
Silver Dollar Bar
04.2009 - 02.2017
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Administrative Clerk
Pulido Trucking, LP
10.2004 - 08.2008
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
High School Diploma -
Kenefick Baptist Christian
Dayton, TX05.1983
Skills
- Hiring and Onboarding
- Inventory Tracking and Management
- Payroll Administration and Timekeeping
- Employee Supervision
Timeline
Assistant Manager of Operations
Outlaw Jacks
07.2018 - 08.2023
Business Owner
Silver Dollar Bar
04.2009 - 02.2017
Administrative Clerk
Pulido Trucking, LP
10.2004 - 08.2008
High School Diploma -
Kenefick Baptist Christian
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