Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Cynthia Diaz

Monon,IN

Summary

Versatile Fast Food Worker skilled in taking orders, handling special requests and preparing food. Recognized for remaining calm and focused while managing multiple tasks and communicating with customers.

Overview

6
6
years of professional experience

Work History

Drive-Thru Cashier

Taco Express Mexican Grill
Monon, IN
10.2024 - Current
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.

Waitress

Taco Express Mexican Grill
Monticello, IN
10.2024 - Current
  • Es
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Prepared checks accurately and processed payments promptly.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Performed basic math calculations when computing bills for customers' meals.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Front Counter Cashier

Taco Express Mexican Grill
Monticello, IN
10.2024 - Current
  • Greeted customers and answered inquiries in a friendly and professional manner.
  • Processed payments using cash, credit cards, debit cards, checks, or gift cards.
  • Provided change to customers as needed.
  • Balanced the register at the end of each shift and ensured all transactions were accurate.
  • Assisted with inventory control by reporting any discrepancies found during daily operations.
  • Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
  • Ensured that all safety regulations were followed while handling food products for sale.
  • Handled money transactions responsibly and securely according to established guidelines.
  • Resolved customer complaints in a courteous manner while adhering to company standards and policies.
  • Offered suggestions on menu items based on personal experience with product knowledge training provided by management team.
  • Maintained complete confidentiality regarding store financials or other sensitive matters related to business operations or personnel issues.
  • Communicated effectively with coworkers about daily tasks assigned by leadership team.

Volunteer

Church Of Jesus in Jesus Christ
Monon, Indiana
01.2019 - Current
  • Planned and organized weekly activities for youth group members.
  • Attended annual conferences and other events related to youth ministry development.
  • Provided support for weekly services, including setting up chairs and equipment, preparing materials, and helping to clean up afterwards.
  • Researched potential mission trips for the church's outreach team and assisted with planning logistics.
  • Utilized storytelling techniques to help illustrate Biblical teachings to young minds.
  • Provided safe, nurturing environment for children to learn and play.
  • Supervised children's activities in the classroom setting and on field trips.
  • Assisted with potty training and other age-appropriate tasks.
  • Promoted healthy lifestyle habits among children through modeling proper nutrition, exercise, hygiene and safety practices.
  • Managed discipline issues in an effective manner while maintaining a positive attitude.
  • Read stories to the children to promote language development skills.
  • Encouraged creativity through music, art projects, dramatic play and outdoor activities.
  • Volunteered in fundraisers for people in need
  • Participated in sales
  • Organized food storage and supplied with essential needs.
  • Prepared guest rooms

Product Sorter

Remington Seeds
Francesville, Indiana
08.2021 - 10.2024

*(Seasonal position)* 2021-2024

- Start: in August Ended: in October -

  • Sorted and arranged products in designated areas according to product type and size.
  • Organized merchandise on shelves, racks, cases, bins, and tables.
  • Labeled items with identifying information such as price tags or barcodes.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Ensured that all safety regulations were followed while working onsite.
  • Inspected crops for quality assurance and prepared them for packing.
  • Followed instructions from supervisors regarding which crops to pick and when to stop picking them.
  • Worked in group setting efficiently
  • Wore safety gear and followed guidelines

Production Packager

Jordan Manufacturing
Kentland, Indiana
01.2023 - 07.2023
  • Conducted quality control inspections to ensure product standards were met.
  • Assembled packaging components and materials according to customer specifications.
  • Operated wrapping machinery, shrink-wrapping equipment, and other production tools safely and efficiently.
  • Loaded products into shipping containers in a timely manner.
  • Collaborated with team members to improve production processes and procedures.
  • Maintained accurate records of all daily activities related to packing operations.
  • Performed routine maintenance on packaging machines and equipment as required.
  • Utilized barcode scanners for tracking shipments and inventory levels.
  • Organized warehouse supplies for efficient use in the packing process.
  • Inspected finished products for defects or damages prior to shipment.
  • Ensured that packages were properly sealed before being shipped out.
  • Maintained a clean work area throughout the shift.
  • Followed safety protocols when operating heavy machinery or handling hazardous materials.
  • Labeled boxes accurately according to customer requirements.
  • Worked closely with supervisors to resolve any problems that arose while packing orders.
  • Organized and labeled boxes in pallet racks to make item retrieval faster.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Verified quantity and quality of products pre-shipment to comply with production standards.
  • Reported broken items and mechanical problems to mitigate safety issues.

Translator

Jordan manufacturing
Kentland, IN
01.2023 - 07.2023
  • Proofread translated documents for accuracy and completeness.
  • Assisted non-English speaking clients with communication issues.
  • Actively participated in discussions about ongoing translation projects.
  • Translated client documents between languages.
  • Facilitated communication for people with limited language proficiency.
  • Proofread, edited and revised translated documents.
  • Provided appropriate contextual information to increase clients understanding of translations.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
02-2024

Skills

  • Payment handling
  • Order bagging
  • POS operation
  • Upselling strategies
  • Food handling safety
  • Cleaning and sanitation
  • Food handling
  • Process transactions
  • Loss prevention strategies
  • Restock products
  • Physical Stamina
  • Store merchandise stocking
  • Verbal Communication
  • Multitasking
  • Cleaning and sanitizing
  • Conflict Resolution
  • Customer Satisfaction
  • Product restocking
  • Cash register systems
  • Customer service excellence
  • Adaptability
  • Customer complaint handling
  • Price Checking
  • Credit and cash transactions
  • Hospitality and accommodation
  • POS systems use

Language

Fluent English and Spanish Speaker

Timeline

Drive-Thru Cashier

Taco Express Mexican Grill
10.2024 - Current

Waitress

Taco Express Mexican Grill
10.2024 - Current

Front Counter Cashier

Taco Express Mexican Grill
10.2024 - Current

Production Packager

Jordan Manufacturing
01.2023 - 07.2023

Translator

Jordan manufacturing
01.2023 - 07.2023

Product Sorter

Remington Seeds
08.2021 - 10.2024

Volunteer

Church Of Jesus in Jesus Christ
01.2019 - Current

High School Diploma -

Penn Foster High School
Cynthia Diaz