Cynthia Diaz
Corona,NY
Summary
Dedicated healthcare professional with extensive experience in patient assistance and healthcare procedures, leveraging strong organizational skills to enhance office efficiency and support optimal patient care. Proficient in medical terminology and clinical protocols, ensuring seamless coordination and effective communication with patients. Recognized for a personable and compassionate approach, combined with exceptional communication abilities that foster positive patient experiences. Committed to delivering high-quality care while contributing to the overall effectiveness of clinical operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ayur Interventional & Vascular Care
Garden City, NY
02.2025 - Current
- Assisted in patient intake processes, ensuring accurate completion of medical histories and consent forms.
- Supported physicians during examinations by preparing necessary instruments and maintaining a sterile environment.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
Medical Assistant
Average Dermatology
Maspeth, NY
2025 - 2025
- Facilitated patient intake by collecting comprehensive medical histories and vital signs for dermatological evaluations.
- Maintained cleanliness and ensured availability of essential instruments and supplies to support efficient examination processes.
- Managed tool provision and upheld sterile environments to support dermatologists during procedures.
- Provided comprehensive education on skin care practices and post-treatment guidelines to ensure patient compliance and satisfaction.
- Maintained accurate documentation of patient interactions in electronic health records to support effective data management.
- Supported skin surgeries to enhance procedural efficiency and reduce potential complications.
Medical Assistant
MediFreda
Williston Park, NY
2024 - 2025
- Prepared patients for aesthetic procedures, including Botox, dermal fillers, and laser services, while maintaining a high standard of luxury and professionalism.
- Verified and organized necessary paperwork, ensuring compliance with established standards and procedures.
- Oversaw the preparation and upkeep of medical equipment to ensure operational readiness. Collaborated with medical staff during minor procedures to enhance patient care. Supervised patient monitoring during treatments and post-procedure recovery to promote safety and comfort.
- Managed patient scheduling and documentation through Aesthetic Record, enhancing operational efficiency in aesthetic and dermatological settings.
- Applied in-depth understanding of aesthetics and medical spa services to support service development and client satisfaction.
Medical Assistant Intern
Catholic Health Partners
New Hyde Park, NY
06.2023 - 07.2023
- Ensured optimal functionality and cleanliness of exam rooms and medical equipment to support patient care.
- Facilitated smooth patient transitions to exam rooms, enhancing overall experience. Resolved patient inquiries to improve satisfaction and clarity. Prepared examination environments to enable effective physician assessments.
- Assured patient satisfaction by providing empathetic care and actively resolving concerns.
- Collaborated with physicians during procedures, prioritizing patient comfort and precision for improved healthcare delivery.
- Gathered and documented essential patient health information to support accurate medical assessments.
- Supported laboratory operations by collecting and processing specimens for routine checks and diagnostic testing.
- Performed initial assessments of patients to ensure accurate monitoring of vital signs including weight, temperature, and blood pressure.
- Maintained accurate and organized medical records through systematic filing, organizing, and scanning of documents.
Education
Bachelor of Science - Biology
St. John's University
Queens, NY12-2025
Skills
- Customer Service
- Team Collaboration
- Effective Multitasking
- Exceptional communication
- Detail Oriented
- Customer service expertise
- HIPAA compliance
- Medical terminology knowledge
Certification
- Certified Medical Assistant
- Training in Barrier Precaution and Infection Control Measures
- AHA Basic Life Support
- Administering Electrocardiogram
- Phlebotomy for Medical Assistants
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Ayur Interventional & Vascular Care
02.2025 - Current
Medical Assistant Intern
Catholic Health Partners
06.2023 - 07.2023
Medical Assistant
Average Dermatology
2025 - 2025
Medical Assistant
MediFreda
2024 - 2025
Bachelor of Science - Biology
St. John's University