Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Dick

Ville Platte,LA

Summary

Dynamic Parts Manager with extensive experience at WALKER BMW MERCEDES , excelling in inventory management and customer service. Proven track record in resolving customer complaints and enhancing satisfaction. Skilled in invoice processing and ordering parts, driving operational efficiency and fostering team collaboration to achieve sales growth. Committed to maintaining high standards in parts organization.

Overview

34
34
years of professional experience

Work History

Parts Manager

Walker Automotive
02.2022 - 09.2025
  • Assisted in inventory management and parts organization to improve workflow efficiency.
  • Learned to operate inventory management software for tracking parts availability.
  • Supported team in processing customer orders and ensuring accurate fulfillment.
  • Gained familiarity with safety protocols related to parts handling and storage.
  • Maintained cleanliness and organization of parts storage areas for optimal accessibility.
  • Engaged in training sessions to enhance knowledge of products and services offered.
  • Ordered parts for commercial customers, repair shops, and service department

Parts Manager

Moss BMW
09.2017 - 04.2021
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Conducted inventory to identify discrepancies and prevent stock issues.
  • Maintained accurate records of invoices, purchase orders, and returns for easy reference and proper documentation.
  • customer service skills to resolve customer concerns and promote loyalty.

Parts Manager

Auto Zone Auto Parts
01.1992 - 08.2017
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Supervised and trained staff on product knowledge and customer service.

Education

High School Diploma -

Ville Platte High School
Ville Platte, LA

Associate of Arts -

T.H Harris Vo Tech
Opelousas, LA

Skills

  • Invoice processing
  • Customer service
  • Inventory management
  • Ordering parts

Timeline

Parts Manager

Walker Automotive
02.2022 - 09.2025

Parts Manager

Moss BMW
09.2017 - 04.2021

Parts Manager

Auto Zone Auto Parts
01.1992 - 08.2017

High School Diploma -

Ville Platte High School

Associate of Arts -

T.H Harris Vo Tech

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