Cynthia Duncan
Wilmington,NC
Summary
Dynamic Certified Medical Assistant with extensive experience at Wilmington Health Associates, excelling in patient care and clinical documentation. Proven ability to enhance patient flow and compliance through effective communication and education. Skilled in immunization administration and HIPAA compliance, delivering compassionate support while ensuring data integrity and safety in medical environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Wilmington Health Associates
08.2015 - Current
- Conducted patient intake assessments, documenting vital signs and medical histories accurately.
- Administered patient care, ensuring comfort and safety during medical procedures.
- Managed electronic health records using EMR systems, ensuring data integrity and confidentiality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Collected and documented patient medical information such as blood pressure and all vitals.
Certified Medical Assistant
Cape Fear Pediatrics
03.2005 - 08.2015
- Administered immunizations and medications per physician directives, ensuring patient safety and compliance with protocols.
- Assisted in patient intake processes, collecting medical histories and vital signs for accurate record-keeping.
- Educated patients and families on health maintenance, promoting adherence to treatment plans and preventive care strategies.
- Conducted inventory management of medical supplies, ensuring availability of essential items while minimizing waste and costs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
Certified Medical Assistant
Corbin Family Medical Center
08.2003 - 11.2004
- Implemented electronic health record systems, improving data accuracy and streamlining information retrieval for healthcare providers.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate of Applied Science - Medical Assisting
Miller Motte Technical College
Wilmington, NCSkills
- Immunization administration
- Clinical documentation
- HIPAA compliance
- Laboratory specimen collection
- Minor surgical assistance
- Medication administration
- Patient assessments
- Infection control procedures
- Compassionate
- Medical office procedures
- Clinical applications
- First aid and CPR
- Vital signs measurement
Certification
- RMA - Registered Medical Assistant
Timeline
Registered Medical Assistant
Wilmington Health Associates
08.2015 - Current
Certified Medical Assistant
Cape Fear Pediatrics
03.2005 - 08.2015
Certified Medical Assistant
Corbin Family Medical Center
08.2003 - 11.2004
Associate of Applied Science - Medical Assisting
Miller Motte Technical College