Open To Work
Cynthia Eickhoff
Noary Training School
Thornton,CO
Work Preference
Job Search Status:
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteMinimum Desired Compensation
$20/hrSummary
Resourceful and experienced retail and office manager with 20 years of experience in driving sales growth, managing teams, and providing exceptional customer service. Skilled in Microsoft Office, inventory control, and strategic planning. Proven track record in reducing shrinkage and increasing customer satisfaction. Authorized to work in the US for any employer.
1
Certification
20
years of professional experience
Work History
Notary Signing Agent
2 Years 4 Months- Completed 8 educational courses and obtained NSA certification as a loan signing agent.
- Pursued further education to ensure full compliance with NSA certification requirements.
Store Manager
2 Years 6 Months- Drove revenue through increased packaging and print sales.
- Managed the opening and closing operations of the location.
- Operated day-to-day tasks, including daily financials, safety, KPI, SOP, shipping, and security.
- Trained and coached team members to enhance skills and performance.
- Assisted colleagues with tasks to improve team efficiency.
- Prioritized responsibilities to maximize productivity.
- Resolved customer issues to maintain positive relationships.
- Advised clients on best practices to improve operations.
- Operated printing equipment to produce high-quality materials.
- Time management
- Prepared and dispatched packages for customer delivery.
- Weekly/monthly meetings
- Documented fire safety incidents to ensure proper reporting.
- Coordinated MAP tasks to ensure adherence to guidelines.
- Updated pricing information to reflect current market rates.
- Processed payroll data to ensure accurate employee compensation.
- Microsoft (outlook, office,excel)
Assistant Store Manager
2 Years 6 Months- Handled the closing of the store, bank, daily transactions, cash drawers, deposits, and P&L.
- Responsible for reaching sale goals,SQI goals,KPI goals,packaging goals.
- Engaged in weekly conference calls to ensure alignment on goals and share progress.
- Met sales targets, SQI objectives, KPI standards, and packaging requirements.
- Shipping domestic including international packages.
- Led team members by providing training and mentoring to help them achieve their goals.
Assistant Manager
6 Years 9 Months- Delivered onsite training to enhance team skill sets.
- Established and maintained proper high traffic displays, resulting in increased sales.
- Executed visual merchandising strategies to enhance product presentation
- Managed daily operations to ensure efficiency and productivity
- Planned and execute Events/Seasonal
- Merchandising
- Provided guidance and support to team members for skill development
- Cost Inventory
- Communicated and coordinated modular set execution with store management.
- Cultivated strong relationships with stores to elevate customer satisfaction.
- Executed CAP process to ensure adherence to company standards
- Oversaw cash office functions to maintain accurate financial records
- Processed financial deposits to maintain accurate cash flow
- Created and maintained spreadsheets for data organization and analysis
- Applied advanced Excel skills for data analysis and reporting
Lead Counter Sales
3 Years 11 Months- Delivered excellent customer service by greeting and assisting each customer.
- Handled customer inquiries and resolved complaints to enhance customer satisfaction.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Stocked and restocked inventory upon receipt of shipments to maintain product availability.
- Stocked and restocked inventory when shipments were received.
- Directed and supervised employees in sales, inventory management, and cash reconciliation to ensure operational efficiency.
Education
Associate - Business Management
GED - Business
Skills
Notary Services
Client Communication
Client relations
Sales
Merchandising
Budgeting
Profit & Loss
Cash Handling
Cashiering
Inventory Control
Sales Management
Retail Management
Store operations
Store Management Experience
Sales
Planograms
Pricing
Retail sales
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Powerpoint
Adobe Acrobat
Computer skills
Computer literacy
Data Entry
Management
Assistant Manager Experience
Supervising Experience
Leadership
Strategic planning
Time Management
Organizational skills
Communication skills
Mentoring skills
Interviewing skills
Recruiting
English
Client support
Schematics
Sales
Customer service
Organizational skills
Certification
- Quality Driven Management
- March 2019 to Present
- Assess,Build,Launch,Evaluate
- Problem Solving in the workplace.
- Driver's License
- Certified Notary Public
- October 2023 to October 2027
- Commissioned through the Secretary of State of Colorado.
Interests
Crafting and DIY Projects
Enjoying the art of baking and pastry-making
experimenting with recipes.
Gardening
Drawing and Painting
Fashion
Awards
Assistant Manager Completion, May 2015, Successfully received certification of completion of Management Training
Assessments
- Workplace safety — Proficient
- May 2022
- Using safe practices at work
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- SKILLS
- Active listener/Dependable
- Professional
- Friendly and Outgoing
- Team player
- Store Opening/Closing
- Associate Development/Mentoring
- Recruiting
- Interviewing/Hiring
- Shrink
- Sales Merchandising/Planning Seasonal
- Coaching,Terminations
- Cashier,Detail Oriented
- Web OutLook,Adobe Illustrated
- Adobe Acrobat
- Works without supervision
- Self Development
Timeline
Notary Signing Agent
Noary Training School
03.2024 - Current
Store Manager
FedEx Office
08.2021 - 02.2024
Assistant Store Manager
Fedex Office
02.2019 - 08.2021
Assistant Manager
Walmart Supercenter
05.2012 - 02.2019
Lead Counter Sales
Carquest Auto Parts
11.2006 - 10.2010
Thornton High School
GED from Business
Everest College
Associate from Business Management