Cynthia Figueroa
McFarland,CA
Summary
Dedicated customer service professional with 5 years of experience excelling in fast-paced retail and service environments. Skilled in cash handling, operations, and management, with a proven ability to streamline processes and improve customer satisfaction. Passionate about fostering positive relationships and supporting team development through effective training and guidance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Clinica Sierra Vista
06.2025 - Current
- Medical records & terminology
- Skilled Multi-tasker
- HIPAA
- Appointment Scheduling
Crew Member
Chick-Fil-A
04.2022 - 09.2022
- Supported operations with daily setting up cash drawers and counting deposits.
- Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
Cashier
Ross Dress for Less
06.2023 - 06.2025
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for shoppers.
- Collaborated with team members to manage inventory levels, optimizing product availability on sales floor.
- Trained new cashiers on register procedures and customer service standards, fostering team development.
Manager
Taco Bell
08.2020 - 02.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assistant Manager
Rue21
06.2021 - 09.2021
- Dealt with money and safe
- Customer satisfaction
Education
Some College (No Degree) -
Bakersfield College
Diploma - undefined
McFarland High School
01.2021
Skills
- Staff Management
- Employee Recruitment
- Cash Handling
- Typing
- Bilingual (Spanish)
- Scheduling
- Customer Service
- Filing
LEADERSHIP
- Church Choir Director
- Youth & Pre-teen Sunday School Teacher
- Youth Group President
Certification
- Machine Calculation Certification
- Ten Key Proficiency Certification
Languages
Spanish
Professional Working
Timeline
Receptionist
Clinica Sierra Vista
06.2025 - Current
Cashier
Ross Dress for Less
06.2023 - 06.2025
Crew Member
Chick-Fil-A
04.2022 - 09.2022
Assistant Manager
Rue21
06.2021 - 09.2021
Manager
Taco Bell
08.2020 - 02.2022
Diploma - undefined
McFarland High School
Some College (No Degree) -
Bakersfield College