Cynthia Forrest
Warrior,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Distribution Center Coordinator
Tyco Healthcare
Atlanta, GA
01.2000 - 05.2010
- Prioritized daily shipping schedules against shipping orders.
- Anticipated and resolved transportation issues by working in conjunction with carriers, shipping handlers and distribution and logistics groups.
- Tracked employee production.
- Created required documentation for domestic and international shipments.
- Prepared ship tickets and bills of lading.
- Increased customer satisfaction by resolving Logistics issues.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Human Resource Assistant
Tyco Healthcare
Atlanta, GA
01.2000 - 05.2010
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Assisted with on-boarding process of 100's of new hires in multiple facilities across multiple time zones.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Posted positions through approved recruitment channels.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee payroll.
- Planned and carried out all company outings.
Insurance Sales Agent
American General Insurance
Carrollton, GA
10.1998 - 01.2000
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Established payment methods for multiple clients to facilitate customer payments and issue receipts.
- Quoted and calculated premium rates for policies, using rate book, quoting software and calculator.
- Conducted research on insurance packages and investment options to generate client recommendations.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 25%.
Office Manager
Direct General Insurance Agency
Douglasville, GA
06.1995 - 10.1998
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Maintained computer and physical filing systems.
- Management of Insurance Agents in an office setting.
- Quoting, Sales and customer service for hundreds of clients.
Education
Pre-Engineering - Engineering (Pre-Engineering)
University of West Georgia
Carrollton, GAIndustrial Engineering - Engineering And Logistics
Southern Polytechnic State University
Marietta, GASkills
- Organization and Time Management
- Problem-Solving
- MS Office
- Dependable and Responsible
- Flexible and Adaptable
- Planning and Coordination
- Self-Motivated
- Critical Thinking
- Multitasking Abilities
- Decision Making
- Teamwork and Collaboration
- Analytical and Critical Thinking
Timeline
Distribution Center Coordinator
Tyco Healthcare
01.2000 - 05.2010
Human Resource Assistant
Tyco Healthcare
01.2000 - 05.2010
Insurance Sales Agent
American General Insurance
10.1998 - 01.2000
Office Manager
Direct General Insurance Agency
06.1995 - 10.1998
Pre-Engineering - Engineering (Pre-Engineering)
University of West Georgia
Industrial Engineering - Engineering And Logistics
Southern Polytechnic State University