Cynthia Gachema
Garland,TX
Summary
Organized server with strong customer service skills. Experience in both food and retail has helped to strengthen communication, time management, and collaboration.
Overview
2
2
years of professional experience
Work History
Server
Hana Hibachi & Sushi
02.2026 - Current
- Managed beverage and food delivery with organized pacing, ensuring smooth service during busy shifts.
- Recommended hibachi and sushi menu items, answering guest questions and supporting upselling efforts.
- Reset dining areas promptly, maintaining clean tables, stations, and guest-ready presentation.
- Handled special requests and dietary concerns, communicating details clearly to kitchen and management.
- Supported team workflow by assisting coworkers, prioritizing tasks, and maintaining efficient service flow.
- Monitored guest needs throughout dining experience, refilling items and addressing concerns quickly.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front of House Team Member
Egg N Bird
12.2024 - 02.2026
- Greeted guests promptly and maintained welcoming front-of-house atmosphere.
- Coordinated dine-in flow by seating guests and managing wait times.
- Took orders accurately and relayed requests clearly to kitchen staff.
- Supported smooth service by restocking supplies and resetting tables quickly.
- Resolved guest concerns professionally while maintaining service standards.
- Followed food safety and sanitation procedures throughout front-of-house operations.
- Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
Sales Associate
Only Deals
05.2024 - 11.2024
- Assisted customers with product selection and answered questions to support positive shopping experiences.
- Processed point-of-sale transactions accurately while handling cash, card, and return requests.
- Restocked shelves and organized merchandise to maintain store presentation and product availability.
- Supported inventory counts by locating items, checking stock levels, and reporting shortages.
Education
Bachelor of Science - Geography
University of North Texas
Denton, TX05-2028
Skills
- Point of sale operation
- Exceptional customer service
- Customer interaction
- Team collaboration
- Food safety
- Cleanliness standards
- Customer communication
- Cash handling
Timeline
Server
Hana Hibachi & Sushi
02.2026 - Current
Front of House Team Member
Egg N Bird
12.2024 - 02.2026
Sales Associate
Only Deals
05.2024 - 11.2024
Bachelor of Science - Geography
University of North Texas