Cynthia Gainer

Sole coordinator of all GI and Meso patients - under the care of 8 physicians

Template management of multiple providers across hematology and oncology

coordination of infusion therapy in Hyde Park, radiology scheduling across all facilities at University of Chicago

Help manage Doctors Choice scheduling and requests and assist in processing prescriptions thru Celegene for Multiple Myeloma team

• Coordinate treatment, imaging, labs for all oncology patients that are treated in Orland Park
• Maintain OP Scheduling in-basket for all oncology requests for both Orland Park and main campus
• Monitor and schedule all requests through specialty pharmacy through pharmacy work queue and ensure all future appointments are made not to delay treatment
• Assist with all oncology scheduling
• Check-In, verify insurance and demographics for up to 55 infusion patients

• Maintained strong knowledge of basic medical terminology to better understand services and procedures
• Verification of insurance and have clear understanding of different insurance carriers and plans
• Requested and obtain prior authorization for physical, occupational and speech therapy

• Afternoon lead- ensured team was staffed and trained in emergency room registration department
• Provided thorough information about policies and financial requirements though registration process in emergency room and outpatient testing
• Processed payments and issued receipts for services rendered