Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Cynthia Goodman
Forsyth,USA
Work Preference
Summary
Executed cash register operations, managed inventory, and upheld store cleanliness to enhance customer experience.
Leveraged strong communication skills and meticulous attention to detail to enhance customer satisfaction and streamline operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Firehouse Subs
Forsyth, GA
02.2026 - Current
- Trained new staff on customer service protocols and operational procedures to enhance efficiency.
- Monitored food safety standards and compliance with health regulations during busy shifts.
- Collaborated with team members to streamline order processing and improve service speed.
- Assisted in scheduling staff shifts based on peak hours to optimize labor costs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Excelled in every store position and regularly backed up front-line staff.
Cashier/Customer Service
Biddy's
Forsyth, GA
03.2025 - 07.2025
- I got store ready for open. I took inbound and outbound orders online as well as drive-through. I was a front cashier/customer service. I served food. Cleaned as go and made sure the next shift was prepared for their shift.
Retail Associate
Fieldstone
Macon, GA
04.2024 - 01.2025
- Managed store opening procedures, including inventory management and stocking activities
- Operated cash register and provided one-on-one customer service to enhance shopping experience
- Answered calls and placed orders
- Maintained a clean and organized small store environment
- Oversaw inventory and ensured products were stocked and displayed properly
- Delivered personalized customer service to increase customer satisfaction
- Supported smooth store operations at Riverside Mall location
Front Desk Clerk/Cashier
Daylight Donuts
Oklahoma City, OK
08.2022 - 11.2023
- Greeted and assisted customers at the front desk
- Processed transactions accurately as a cashier
- Prepared and served baked goods, donuts, and sausage biscuits
- Maintained cleanliness of the store throughout each shift
- Performed end-of-day cash drawer reconciliation and store closure
Housekeeper
Clarion Pointe
05.2022 - 11.2022
- Removed all dirty linen and trash from rooms
- Cleaned countertops, bathroom, toilet, and shower
- Swept, mopped, and vacuumed floors
- Replenished rooms with clean linen and made beds
- Maintained cleanliness and organization throughout the work area
Housekeeping
Holiday Inn and Suites
01.2022 - 07.2022
- Cleaned and maintained guest rooms by removing dirty linen, emptying trash, dusting, vacuuming, and sweeping.
- Made beds, cleaned bathrooms, including sinks, showers, and toilets, and replaced with fresh linen.
- Ensured overall cleanliness by mopping floors before leaving the room.
- Upheld high standards of cleanliness and hygiene at Holiday Inn and Suites.
- Prioritized guest satisfaction and comfort through meticulous housekeeping.
Cashier/Customer Service
Ingles Markets
Forsyth, GA
11.2021 - 05.2022
- Managed customer transactions as a cashier
- Provided exceptional customer service during check-out and bagging
- Maintained cleanliness and organization of work area
- Conducted end-of-day cash drawer reconciliation with accuracy
Assistant Manager
Hamlin Hills Farm
Forsyth, GA
12.2020 - 04.2021
- Managed farm and store operations, including answering calls and making orders
- Handled inventory and financial reconciliation for the store
- Provided customer service and food service as front desk clerk and cashier
Packer/Shipper
Midsouth Packers
06.2020 - 12.2020
- Sorted meat into bags and sealed them using a large machine.
- Applied large labels to the bags and boxed the meat for storage in a freezer.
- Conducted inventory for the Packers.
- Ensured efficient packing and shipping of meat products at MidSouth Packer.
Education
High School Diploma - Business
Mary Persons, High
Forsyth, GASkills
Outbound calling
Farming
Customer Service
Supervising experience
Microsoft Office
Retail sales
QuickBooks
Teaching
Store management
Computer skills
Office experience
Shipping and Receiving
Electric pallet jack
Sales
Operating Cash Register
Inventory Management
Microsoft Word/office
Retail management
Processing cash transactions
Leadership
Industrial/Custodial experience
Bookkeeping
Call center
Guest services
Management
Certification
- Driver's License
- Present
Languages
English
Timeline
Shift Lead Manager
Firehouse Subs
02.2026 - Current
Cashier/Customer Service
Biddy's
03.2025 - 07.2025
Retail Associate
Fieldstone
04.2024 - 01.2025
Front Desk Clerk/Cashier
Daylight Donuts
08.2022 - 11.2023
Housekeeper
Clarion Pointe
05.2022 - 11.2022
Housekeeping
Holiday Inn and Suites
01.2022 - 07.2022
Cashier/Customer Service
Ingles Markets
11.2021 - 05.2022
Assistant Manager
Hamlin Hills Farm
12.2020 - 04.2021
Packer/Shipper
Midsouth Packers
06.2020 - 12.2020
High School Diploma - Business
Mary Persons, High