Cynthia Grant
McConnells,USA
Summary
Dedicated Administrative Professional experienced in fast-paced office environments. Delivered organizational efficiency through effective visitor management and communication, optimizing office operations and supporting HR functions. Valued for responsibility, punctuality, and ability to work independently while enhancing employee satisfaction.
Overview
29
29
years of professional experience
Work History
Human Resources Receptionist
Chester County Schools - District Office
Chester, USA
04.2024 - Current
- Greet and assist visitors: Provide a warm and welcoming environment for all visitors.
- Answer and direct phone calls: Professionally handle phone calls, take messages, and route calls to the appropriate personnel.
- Screen and direct visitors: Ensure visitors are directed to the correct office or personnel.
- Provided accurate information to callers and visitors, enhancing their experience.
- Managed mail and correspondence by receiving, sorting, distributing, and processing all incoming and outgoing communications.
- Perform Background Checks: Use SLED and Smart Check programs to perform background checks on any potential volunteers in the district. Keep log.
- Served as liaison between parents and Deputy Superintendent, resolving sensitive issues and providing guidance in personal matters.
- Assisted with bookkeeping tasks for HR Department, including maintaining financial records and processing invoices.
Instructional Technology Specialist Assistant
Cabarrus County Schools - WR Odell Elementary
Concord, USA
08.2013 - 08.2023
- Planned and monitored technology-based learning programs for 800 students and 75 staff, ensuring effective implementation and engagement.
- Collaborated with administrators to define course objectives across 6 grade levels, aligning curriculum with educational standards.
- Worked with instructors to create online materials and tools, enhancing global training delivery and accessibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Administrative Assistant to the Principal
Cabarrus County Schools - WR Odell Primary School
Concord, USA
08.1997 - 08.2013
- Scheduled all on-campus events and maintained correspondence with all parties involved.
- Coordinated on-campus events, managing logistics and communication with all involved parties.
- Answered multi-line phone system, routed calls, and delivered messages to staff, all while greeting visitors.
- Oversaw operation of school security system, Lobby Guard, to ensure campus safety.
- Developed a record filing system to enhance document organization and accessibility.
- Implemented a record filing system to improve document organization and management.
- Liaison between community, staff, Administration, and PTA.
- Served as liaison among community, staff, administration, and PTA, facilitating effective communication.
- Provided backup support to onsite bookkeeper, assisting with financial records.
Education
GED -
Rowan Cabarrus Community College
Concord, NC 09.1981 - 11.1981
Skills
- Human resources administration
- Office equipment operation
- Record keeping
- Customer service
- Calendar and document preparation and management
- Document management
- Excellent communication and interpersonal skills
- Strong organization and problem-solving abilities
- Appointment scheduling
- Clerical Support
- Scheduling
- Visitor management
- Phone etiquette
- Background checks
- Calendar management
- Compliance verification
- Conflict resolution
- Organizational skills
- Office software proficiency
- Confidentiality maintenance
- Professionalism and discretion
- Scheduling appointments
- Conflict management
- Workplace culture awareness
- Communication skills
- Customer service orientation
- Human resources support
- Microsoft office and docusign
- Administrative support
- Employee engagement
- Employee engagement
- Mail handling
Timeline
Human Resources Receptionist
Chester County Schools - District Office
04.2024 - Current
Instructional Technology Specialist Assistant
Cabarrus County Schools - WR Odell Elementary
08.2013 - 08.2023
Administrative Assistant to the Principal
Cabarrus County Schools - WR Odell Primary School
08.1997 - 08.2013
GED -
Rowan Cabarrus Community College
09.1981 - 11.1981