Cynthia hinkel
fremont
Summary
Dedicated administrative assistant known for exceptional customer service and effective team collaboration. Experienced in managing confidential records and optimizing office organization to ensure smooth operations and high-quality service delivery.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Childrens Nebraska
Omaha, NE
08.1999 - 12.2025
- Coordinated scheduling and communication for multidisciplinary teams to enhance workflow efficiency.
- Managed confidential patient records using electronic health record systems to ensure data accuracy and compliance.
- Developed and maintained filing systems to streamline document retrieval and improve office organization.
- Assisted in preparing reports and presentations for departmental meetings, enhancing information sharing among staff.
- Implemented process improvements that reduced administrative delays, contributing to overall operational efficiency.
- Facilitated patient inquiries and appointment scheduling, ensuring high levels of customer service and satisfaction.
- Collaborated with healthcare professionals to support program initiatives, improving service delivery across departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Sales Associate
Hallmark Gold Crown
Fremont, NE, Omaha, NE
09.1999 - 10.2024
- Delivered exceptional customer service to enhance shopping experiences and foster brand loyalty.
- Assisted customers in product selection, addressing inquiries to facilitate informed purchasing decisions.
- Maintained organized merchandise displays, ensuring products were visually appealing and accessible.
- Processed transactions accurately using point-of-sale systems, minimizing errors during checkout.
Education
High School Diploma -
Bennington High School
Bennington, NESkills
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Filing
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Database entry
- Dedicated team player
- Appointment scheduling
- Verbal communication
- Mail handling
- Prioritization
Timeline
Sales Associate
Hallmark Gold Crown
09.1999 - 10.2024
Administrative Assistant
Childrens Nebraska
08.1999 - 12.2025
High School Diploma -
Bennington High School