Dedicated Surgery Scheduler with a focus on teamwork and patient-centered care. Skilled in coordinating surgical appointments and managing documentation, contributing to improved patient satisfaction and seamless clinic operations.
Work History
Surgery Scheduler
19 Years 5 Months
Bochantin Ob-Gyne LTD | 01.2002 - 06.2021
Scheduled surgeries using electronic health record systems to optimize patient flow.
Coordinated appointments with surgical teams and ensured timely communication with patients.
Managed pre-operative documentation to ensure compliance with hospital protocols.
Streamlined scheduling processes, reducing appointment conflicts and enhancing efficiency.
Medical Front Office Receptionist
4 Years 6 Months
Dr. Prentiss B Carter, MD | 07.1997 - 01.2002
Managed patient scheduling and appointment coordination to optimize clinic workflow.
Processed patient registration and insurance verification to ensure accurate billing procedures.
Handled incoming calls and inquiries, providing exceptional customer service to patients and families.
Maintained electronic health records with attention to detail, ensuring compliance with privacy regulations.
Teacher Aid, Attendance Clerk
6 Years 11 Months
District 50 Schools | 08.1990 - 07.1997
Education
- LPN
ICC | East Peoria, IL
High School Diploma
Metamora Township High School | Metamora, IL | 06-1977