Cynthia Jordan
Waldorf,MD
Summary
Ambitious professional well versed in analyzing, prioritizing and critical thinking skills. Effective communicator in interacting with senior-level officials in Congress, Military, Defense agencies and the Intelligence Community with over fifteen years of experience working within CIA and ODNI in the offices of OIC CIO, CTIIC, AP&F, S&T, Facilities and private sector. Equipped with exceptional ability to facilitate all aspects of internal and external communications, support day-to-day administrative, financial, and operational functions. Proven talent for aligning business objectives with comprehensive administrative and budget knowledge to achieve maximum organizational impacts, conserve time and boost efficiency. Seeking a position that will utilize my skills, knowledge and qualifications while challenging me to learn new effects in my capacity of service.
Overview
14
14
years of professional experience
Work History
Contracting Officer Technical Representative (COTR)
OIC CIO Office
05.2024 - Current
- Presently, COTR I, working in a Cross-The-Line program in a COTR position, being trained by the primary IC CIO COTR II.
- Monitor performance base and level of effort contracts for compliance to the scope of work and requirements.
- Meet and manage relationships between program managers, contracts and customers.
- Interact with key stakeholder to ensure project/contract communications are communicated to Contracting Officer.
- Review and assist with drafting for statement of work as needed.
- Oversee and review contractor work performance meets government standards for approval prior to paying monthly invoices for contract work performed.
- Maintain and update internal Contract SharePoint site, as well as BASIS.
Executive Support Administative
Office Of The Director Of National Intelligence
05.2023 - 05.2024
- Assigned to Cyber Threat Intelligence Integration Center (CTIIC), where I performed a comprehensive range of direct executive office support to the Top 3 Senior Director’s on a variety of projects, complex and routine office functions.
- Executed and monitored internal and external taskings, ensure collaboration and coordination to stakeholders and customers on responses were of quality and completeness. Prepared for meetings, briefings and special events, scheduled meetings, prepared read-ahead materials, and maintained records of proceedings as required. Provided timely feedback to directors, and/or customers.
- Assisted CTIIC's Budget Officer with an array of budget responsibilities ranging from researching Non-Personal Services (NPS) for Shared Service Funding, to reviewing Month End Unliquidated Obligations /Undelivered Obligations (ULO/UDO) Data Call for any adjustments and or justification.
- Monitored cost allocations to determine cost avoidance on ASCENT office supplies.
- Built and maintained relationships within the office to make sure inclusiveness and morale was preserved, due to the fast-paced nature of work within the office.
Executive Assistant
General Dynamics
04.2019 - 05.2023
- Provided day-to-day support to two executive senior level director and deputy director’s calendar, focusing on efficient prioritization, deconfliction, planning, scheduling, and organization of meetings and events.
- Tracked each assigned task for the component, implemented and assured adherence to task level quality and methodology standards, while keeping the Project Lead or Task Manager abreast of all problems and accomplishments.
- Served as backup liaise within our office to the DNI Front Office, and the other Executive offices as necessary to prepare for senior-level meetings and visits; by ensuring notice of visit is received and coordinated as well as scheduled VIP parking.
- Monitored and tracked cost allocations for travel, so that the customer and support staff could attend mission meetings/conference outside of local area.
Executive Assistant
Leidos
09.2018 - 04.2019
- Served as primary support and liaison to the executive level directors and staff.
- Prepared and assisted with reports, documents, and briefs for presentation to Congress and other informational events.
- Worked with HR Team B in posting and updating job posting for required vacancies.
- Assisted with reviewing applications for potential prospects and assembled interview books for panelists.
- Handled all administrative office functions including, office relocation & renovation, supply orders, appointment setting, travel arrangements, and equipment repairs.
Logistics Coordinator
Sparks Personnel Services Inc.
04.2018 - 09.2018
- Served as lead Logistic Coordinator for a Defense Information Technology agency where I helped to establish a Service Level Agreement (SLA) with an outside vendor to utilize part of the facility for 1-year with a 3% mark-up on other services as needed.
- Wrote, prepared and published job vacancy for a part-time logistic assistant, as well as my back-filled upon leaving.
- Trained two logistic associates in set-up and break-down of event suites.
- Conducted pre-conference arrangement calls with customers and clients for the use of facility, monitored log of clients/customers request and acted as liaison between client and stakeholder.
- Created and submitted invoices and credit & debit memos as needed.
- Pulled and reviewed reports for monthly meetings with customer.
Executive Assistant/Office Coordinator
Markon Solutions
01.2012 - 04.2017
- Supported Executive Directors and their support staff.
- Attended meetings, prepared Memorandums of Agreement.
- Logged deliveries, and stored Sensitive Source Reporting Program materials per policy and procedure.
- Prepared and edited Cables, processed Genesis supply requests, and submitted foreign visitor requests via database.
- Planned for internal staff and foreign liaisons to attend classified and unclassified meetings.
Project Coordinator
PM Services, Inc.
05.2010 - 04.2011
- Maintained a contract portfolio of over $500,000 for the District of Columbia.
- Supervised and monitored ten trade workers on the contract.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Wrote and negotiated contracts, proposals and bids with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project's success.
- Generated purchased orders, processed and approved all vendor invoices prior to payment.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Worked with construction developers to ensure the project was on time and on budget through implementation; Ran and reported on monthly metrics on projects for the Program Office.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ04.2022
Certification - Business Administration And Management
Washington School For Secretaries
Washington, D.C.Skills
- Creative problem solver
- Leadership
- Teamwork and Collaboration
- Vendor management
- Process Improvement
- Adaptability and Flexibility
- Project Planning
- Cost analysis
- Multitasking Abilities
- Process Analysis
- Analytical Thinking
Accomplishments
- Assisted in the development and implementation of renovating and reconfiguring office space and added value to other spaces within the vault.
- Helped establish FY23 Service Level Agreements (SLA) for the Transportation contract that was burning off FY22 funding in FY23.
- Act as liaison between corporate customers and internal support staff, vendors and other guest.
Skills
• Microsoft Office 2007 & 2010
• Microsoft SharePoint 2007 & 2010
• Project Management Software: Microsoft Project 2010
• Desktop Publishing Software: Photoshop, In Design, Illustrator, HTML
Interests
- Love sports both actively participating and watching
- Enjoy reading and writing poetry
- Enjoy family, friends and church
- Love travelling and photography
Timeline
Contracting Officer Technical Representative (COTR)
OIC CIO Office
05.2024 - Current
Executive Support Administative
Office Of The Director Of National Intelligence
05.2023 - 05.2024
Executive Assistant
General Dynamics
04.2019 - 05.2023
Executive Assistant
Leidos
09.2018 - 04.2019
Logistics Coordinator
Sparks Personnel Services Inc.
04.2018 - 09.2018
Executive Assistant/Office Coordinator
Markon Solutions
01.2012 - 04.2017
Project Coordinator
PM Services, Inc.
05.2010 - 04.2011
Associate of Arts - Business Administration
University of Phoenix
Certification - Business Administration And Management
Washington School For Secretaries
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