Cynthia Kendrick

• Answered all customer inquiries and addressed all needs in a timely and professional manner.  

• Connected with guests on a personal level to build loyalty.
• Repaired problems and maintained machines in good working order.
• Dispensed machine payouts and provided change for players.

• Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.

Responsible   receiving inventory    stocking inventory   warehouse organized      

• Kept front check out area clean and organized.
• Placed new merchandise on shelves and racks.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Taking Reservations, Seating Guest and Attending to their Special Requests.Cleaning and Stocking All Restrooms and Locker Rooms.Towel Service for Guest. Unloading Stock into the Stock Area and replacing all Stock Needed in Restrooms and Locker Rooms as Needed.Closing Hostess Locking Doors and Gates For Security For The , Property.

• Answered customer questions about hours, seating, and menu information.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Accommodated special seating requests for guests to enhance satisfaction.
• Relayed guest comments or suggestions to manager on duty for further action.
• Answered phone calls to take orders, give information and document reservations.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Completed daily side work and opening and closing duties without fail.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Backed up servers by checking on tables and retrieving items for guests.
• Promoted business loyalty by fostering positive customer relationships.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.