Open To Work
Cynthia Kertz
Arnold,MO
Work Preference
Summary
Results-driven office manager with extensive experience in communication, customer service, and team leadership. Known for implementing effective organizational systems that boost productivity and foster positive client relationships.
Overview
32
32
years of professional experience
Work History
Office Manager
Old Style Body Shop
Maryland Heights, Missouri
06.2025 - Current
- Managed daily office operations to enhance team efficiency and productivity.
- Coordinated scheduling and appointments for staff and client consultations.
- Maintained office inventory, ensuring timely reordering of supplies.
- Organized files and documents to streamline access for team members.
- Communicated with clients to address inquiries and resolve concerns.
- Implemented organizational systems to improve workflow in office environment.
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable information.
- Supervised staff, organizing schedules and delegating tasks effectively.
Home Health Aide
Mary Roth
St. Louis, MT
01.2025 - 05.2025
- Provided daily personal care to clients, ensuring comfort and safety.
- Assisted clients with mobility and physical activities, promoting independence.
- Maintained cleanliness in client living spaces to adhere to health standards.
- Monitored client health by recording vital signs and promptly reporting changes.
- Communicated effectively with families regarding client needs and progress updates.
- Followed individualized care plans developed by healthcare professionals for each client.
- Supported clients with meal preparation, focusing on nutrition and dietary requirements.
- Developed strong rapport with clients to facilitate compassionate care.
Bartender
The Dew Drop Inn
Bloomsdale, Missouri
05.1995 - 02.2010
- Prepared and served diverse cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area and equipment.
- Managed inventory levels, restocking supplies as necessary.
- Engaged with patrons to provide exceptional customer service.
- Handled cash transactions accurately and processed payments efficiently.
- Collaborated with kitchen staff to coordinate food and drink orders swiftly.
- Ensured compliance with health regulations and safety standards in bar environment.
- Monitored guests' alcohol consumption to prevent over-intoxication or underage drinking.
Personal House Cleaner
Cynthia Kertz
Bloomsdale, Missouri
01.1995 - 02.2010
- Executed detailed cleaning protocols for residential spaces using eco-friendly products.
- Developed and managed cleaning schedules to ensure timely service delivery for all clients.
- Engaged with clients to identify and address specific cleaning needs and preferences.
- Implemented effective cleaning methods to boost productivity and enhance client satisfaction.
- Conducted thorough inspections of completed work to maintain consistent high-quality standards.
- Maintained and replenished cleaning supplies to support daily operations efficiently.
- Managed client relationships to cultivate trust and encourage repeat business.
Education
High School Diploma -
Ste. Genevieve High School
Ste. Genevieve MO05-1980
Skills
- Administrative support
- Inventory management
- Workflow optimization
- Records management
- Staff supervision
- Customer relationship management
- Client engagement
- Conflict resolution
Affiliations
- I love to play pool in my off time. I also enjoy Diamond Art projects. I love to camp and kayak. Sitting around a campfire with friends is one of my favorite pastimes.
Timeline
Office Manager
Old Style Body Shop
06.2025 - Current
Home Health Aide
Mary Roth
01.2025 - 05.2025
Bartender
The Dew Drop Inn
05.1995 - 02.2010
Personal House Cleaner
Cynthia Kertz
01.1995 - 02.2010
High School Diploma -
Ste. Genevieve High School