Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cynthia Klamert

Cynthia Klamert

Houston

Summary

Dynamic professional with a proven track record at Channel Blend, excelling in customer service and sales presentations. Recognized for achieving monthly sales targets and fostering client relationships. Skilled in call handling and team collaboration, I deliver exceptional support while maintaining a professional demeanor. Committed to enhancing customer experiences and driving results. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

26
26
years of professional experience

Work History

Call Center Representative

Channel Blend
Houston
09.2020 - 12.2024
  • Actively participated in team meetings with other members of the organization's sales department.
  • Achieved monthly sales targets set by management team.
  • Prepared and delivered sales presentations.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.

Home Health Aide

Hospice of Hope
Houston
07.2004 - 02.2015
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Assisted with client personal care needs to foster independence and well-being.

Telemarker

Colleen Trahan
Houston
02.1999 - 06.2002
  • Developed trusting relationships with customers by making personal connections.
  • Processed credit card transactions quickly and securely.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Education

GED -

South Houston High
Houston, TX
03-2021

Cosmetology -

Royal Beauty
Houston, TX
01-2009

Skills

  • Customer service
  • Sales presentations
  • Client relationship management
  • Data entry
  • Call scripting
  • Team collaboration
  • Time management
  • Providing customer support
  • Inbound phone calls
  • Call handling
  • Customer communications
  • Appointment scheduling
  • Professional phone voice
  • Logging call information

Timeline

Call Center Representative

Channel Blend
09.2020 - 12.2024

Home Health Aide

Hospice of Hope
07.2004 - 02.2015

Telemarker

Colleen Trahan
02.1999 - 06.2002

GED -

South Houston High

Cosmetology -

Royal Beauty
Cynthia Klamert