Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia LaPalm

Holyoke,MA

Summary

Dynamic and reliable professional with extensive customer service experience at Walmart, excelling in retail operations and client engagement. Proven ability to manage multiple tasks efficiently while maintaining a professional demeanor. Skilled in POS system operation and fostering positive customer interactions, ensuring a welcoming environment and enhancing overall satisfaction.

Overview

18
18
years of professional experience

Work History

Sales Associates

Walmart
07.2022 - 05.2025
  • Apparel associate...Managed Dressing Rooms.
  • Received returns from customers and readied the returns to go back on the racks or tables.
  • Prepared Tags for returns without them
  • Prepared unsellable products for return to headquarters.
  • Worked the Jewelry counter when needed.

Laundry Attendant

Super Washing Well
02.2020 - 07.2022
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Did Wash, Dry and Fold services.
  • Cleaned the outside of all machines daily.
  • Emptied lint filters daily
  • Swept and washed floors daily.

Receptionist

Highland Valley Services
01.2007 - 09.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Accounting And Litterature

Greenfield Community College
Greenfield, MA
06-2005

Skills

  • Customer service
  • Time management
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Outgoing personality
  • Client service
  • POS system operation
  • Professional demeanor
  • Retail store operations
  • Cleaning techniques
  • Payment processing
  • Product recommendations
  • Fitting room maintenance
  • Verbal and written communication
  • Excellent communication skills

Timeline

Sales Associates

Walmart
07.2022 - 05.2025

Laundry Attendant

Super Washing Well
02.2020 - 07.2022

Receptionist

Highland Valley Services
01.2007 - 09.2019

Accounting And Litterature

Greenfield Community College

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