Summary
Overview
Work History
Education
Skills
Timeline
Cover Letter
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Cynthia Latko

Hebron,CT

Summary

Organized, independent, honest, dedicated professional with experience working in a Town atmosphere. Experience entering payroll, claims, large volumes of data into various computer systems.

Excels in positive, patient customer service when dealing with residents and fellow employees. Skilled in QuickBooks and Paychex Flex. Adept in handling sensitive information with discretion and integrity. Efficient at meeting daily, weekly, monthly, quarterly and annual deadlines. Experience with filing/submitting State and Federal reports/surveys, Microsoft Office, basic Excel.

Values co workers and takes being part of a team seriously.

Pays close attention to detail.

Comfortable working independently.

Overview

26
26
years of professional experience

Work History

Office Manager

East Side Turf Care, LLC
Meriden, CT. 06450
04.2011 - Current
  • Manage day to day office operations such as filing, ordering supplies, maintaining equipment and managing calendars.
  • Prepare itemized invoices and apply customer payments for services rendered.
  • Resolve customer inquiries with timeliness and professionalism.
  • Process payroll for employees, ensuring accuracy.
  • Prepare and make bank deposits.
  • Renew State and Federal licenses/permits.
  • Prepare reports and file Ct State Sales Tax payments thru the MyConnect CT portal.
  • Maintain all records to file State and Federal taxes.

Payroll Specialist

Town of Columbia, Connecticut
Columbia, CT
05.2023 - 10.2024
  • Processed bi-weekly payroll for over 150 employees for the Town of Columbia and H. W. Porter School, ensuring timely and accurate compensation.
  • Collected, calculated and entered data into payroll system
  • Handled sensitive/confidential employee information in accordance to privacy regulations
  • Processed all on boarding for new employees and those with employment terminations.
  • Answered/resolved employee inquiries regarding pay/benefits via email, phone and in person communication.
  • Compiled vital information/entered/submitted State and Federal monthly/quarterly/annual surveys.
  • Managed multiple tasks simultaneously while meeting deadlines.
  • Handled general office duties including filing, copy making, maintaining calendars, data entry.
  • Basic reception duties such as greeting residents/employees and directing them to proper departments.
  • Provided "floater" support in various town departments such as Town Clerk, Tax Collector and Executive Admin positions.

Data Entry/Analyst

Advanced Benefit Strategies
Unionville, CT
12.1999 - 05.2023
  • Entered Section 125/Flexible Spending claims and verified those submitted by participants via fax, email, mail and thru the customer portal.
  • Verified all claim information was considered eligible based on IRS rules and guidelines.
  • Extensive customer service by phone and email including explaining and educating participants on plan rules and program practices.
  • Research claim history
  • Abide by all HIPAA rules and regulations.
  • Met two claim entry deadlines per week while maintaining high accuracy.
  • Basic office procedures
  • Worked independently with no supervision both in office and remote

Education

High School Diploma -

Bristol Central High School
Bristol, CT

Skills

  • Customer service
  • Data Entry
  • Billing
  • Office Administration
  • Organizational Skills
  • QuickBooks
  • Paychex Flex
  • Mail Handling

Timeline

Payroll Specialist

Town of Columbia, Connecticut
05.2023 - 10.2024

Office Manager

East Side Turf Care, LLC
04.2011 - Current

Data Entry/Analyst

Advanced Benefit Strategies
12.1999 - 05.2023

High School Diploma -

Bristol Central High School

Cover Letter

Dear Hiring Manager

Thank you for the opportunity to apply for the position of Assistant Assessor for the Town of Andover. After reviewing your job description, it's clear that you're looking for a candidate that is extremely familiar with the responsibilities associated with the position and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.

I am a hard-working professional who has been consistently praised as a team player by my co-workers and management. I believe I have developed a skill set directly relevant to the Assistant Assessor role you are hiring for, including customer service, data entry and records management. Overall, I have consistently demonstrated customer service, problem-solving and communication abilities in every aspect of my Office Manager, Payroll Specialist and Data Entry Analyst roles and I invite you to review my detailed experience in the attached resume.

After reviewing, I hope you'll consider my real work experience. I believe I am the type of competent and dedicated candidate you are looking for. If so, I look forward to discussing my background and how my specific skills and abilities will benefit your organization. Please contact me at (860) 990-8103 or via email at cins71@ymail.com to arrange for a meeting.

Thank you for your consideration, and the opportunity to apply for a position in the lovely Town of Andover. I look forward to hearing from you soon.

Sincerely

Cynthia Latko

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