Cynthia Leach
Conroe,TX
Summary
I am a Licensed Claims Adjuster, with exemplary skills in customer service, time management and service coordination. I bring with me construction experience combined with management abilities. Hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level claims adjuster position. Ready to help my team achieve company goals.
Overview
23
23
years of professional experience
5
5
Certification
Work History
Claims Adjuster, All Lines
Associated Adjusters Network
05.2024 - Current
- Inspect property damage to calculate the cost of repairs
- Enter Sketch and Estimate in Xactimate
- Examined claims forms and other records to determine insurance coverage.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Meet with insured to explain damages and claim status as needed.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
Construction Manager
Dackler Construction
01.2017 - 01.2024
- Inspect property damage to calculate the cost of repairs
- Complete contracts, bidding, and estimates
- Meet with homeowners to review the estimate
- Coordinate with subcontractors; including scheduling, material deliveries and budget
- Track materials, labor & management cost, review all invoicing
- Meet with insurance adjusters and homeowners when a claim has been filed
- Daily contact with all clients/subcontractors.
Project Coordinator and Administrative Assistant
Coleto Fossil Fuels
01.2013 - 01.2017
- Daily customer service, Interact with the owner to ensure they are apprised of all the upcoming schedules
- Railroad commission reporting
- Work closely with the admin staff to make sure the project stays on track with contract stipulations.
Document Controller
Dept of Defense Contractor- U.S Navy
01.2001 - 01.2013
- Heavy customer service
- Contractor site lead as onsite manager for all contractors
- Prepare complex and detailed reports for executive management
- Document control and contract management.
Education
Associate of Science - Architectural And Building Technology
Del Mar Collage
Corpus Christi, TX01.1990
High School Diploma -
Ingleside High School
Ingleside, TX05.1981
Skills
- Contract estimating and bidding
- Construction reconstruction
- Management
- Microsoft Office Suite
- Claims file management processes
- Property Damage Assessment
- Organizational skills
- Time Management
- Claims Investigation
- Highly motivated
- Claims Processing
- Advanced oral and written communication skills
- Insurance policy coverage knowledge
- Casualty and property loss
Accomplishments
- Supervised team of 22 staff members.
- Documented and resolved remodeling which led to the sale of the property with a large profit.
- Achieved home reconstruction through effectively helping with coordination.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Texas Department of Insurance Adjuster License number: 3178453
- Xactmate Certified
- Star Customer Service Training
- Science of Architectural Design
- Structural Concepts and Design
Timeline
Claims Adjuster, All Lines
Associated Adjusters Network
05.2024 - Current
Construction Manager
Dackler Construction
01.2017 - 01.2024
Project Coordinator and Administrative Assistant
Coleto Fossil Fuels
01.2013 - 01.2017
Document Controller
Dept of Defense Contractor- U.S Navy
01.2001 - 01.2013
Associate of Science - Architectural And Building Technology
Del Mar Collage
High School Diploma -
Ingleside High School
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