Cynthia Lockhart
Pikeville,KY
Summary
Adept at driving team efficiency and enhancing productivity, I leveraged my complex problem-solving and staff management skills at Special Metals Corporation to significantly improve customer satisfaction and team output. Demonstrating professionalism and attention to detail, Excelled in roles requiring meticulous attention to detail and robust organizational skills, significantly improving operational efficiency and customer satisfaction. Expert in data analytics and communication, adept at fostering cross-departmental collaboration for achieving organizational goals.
Overview
29
29
years of professional experience
Work History
Specifications & Order Verifications Supervisor
Special Metals Corporation
08.2019 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Lead Technician
Special Metals Corporation
07.1997 - 08.2019
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Printing Press Operator
Mitchellace
05.1995 - 07.1997
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Set up and operated printing press machines.
- Demonstrated strong problem-solving abilities, quickly identifying and resolving issues that arose during production runs.
- Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
- Improved color consistency across print runs by conducting thorough quality control checks.
- Enhanced printing efficiency by performing regular maintenance and troubleshooting on printing press equipment.
Education
Bachelor of Science - Business Administration And Management
Morehead State University
Morehead, KYSkills
- Training and mentoring
- Staff Management
- Complex Problem-Solving
- Organizational Skills
- Processes and procedures
- Professionalism
- Data Analytics
- Problem-Solving
- Multitasking
- Attention to Detail
- Time Management
- Excellent Communication
Timeline
Specifications & Order Verifications Supervisor
Special Metals Corporation
08.2019 - 08.2024
Lead Technician
Special Metals Corporation
07.1997 - 08.2019
Printing Press Operator
Mitchellace
05.1995 - 07.1997
Bachelor of Science - Business Administration And Management
Morehead State University
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