Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Recommendations
Timeline
Generic

CYNTHIA LOPEZ

Mesquite,TX

Summary

Energetic server with over 7 years of experience in the food and beverage industry. Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem solving, active listening, and communication, seeking to leverage these skilled abilities and an entry level position at a forward thinking company.

Overview

10
10
years of professional experience

Work History

Server

El Fénix
Mesquite, TX
06.2023 - Current

Serve beverages and food at a timely manner, in charge of big tables such as 25 to 50 people at a time. I make sure all clients leave the establishment happy and satisfied with my customer service

  • Sell our LTO , food and beverages . Raise our PPA, weekly
  • Make sure all orders go in our toast equipment correctly and come out the kitchen , exactly how our customer wants it
  • Positive attitude with our customers all the way through service .

Construction Laborer

Foreman; Jorge Juarez
06.2022 - 05.2023
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Apply paint to interior and exterior houses.
  • Prepare houses such as , covering up, wood putty, caulking and sanding.

Bartender

Alma Cruz
08.2019 - 05.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Made sure to excel in customers needs.

Waitress

Que Buen Taco: Leo
12.2015 - 09.2016
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.

Administrative Assistant

Humane Home Health Services, Inc. Jacob Udeme
02.2017 - 08.2019
  • Call insurance companies and ask for home health aide such as; Speech therapy, occupational therapy, nursing care, physical therapy, medical social services, and home health AIDE.
  • Fax work orders in order for them to be signed by physicians for clients.
  • Schedule home health aid to clients.
  • Organizing and and filing paper work.
  • Directing communications between colleagues and customers.

Waitress

Cheddars Scratch Kitchen
06.2014 - 08.2015
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Restock stations and tables
  • Help run food

Education

High School Diploma -

John Horn High School
3300 E Cartwright Rd, Mesquite, TX 75181
06.2014

Skills

  • Guest Satisfaction
  • Customer Service
  • communication skills
  • Documentation
  • Date entry
  • Organized
  • Interpersonal skills
  • Menu Memorization and Presentation
  • Dining Room Cleaning and Upkeep
  • Food Preparation and Safety
  • Conflict Management

Hobbies

I love to cook in my free time. I'm also certified Zumba and XcoLatin by Jackie instructor.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Recommendations

Alfonso Rivera : General Manager

  • 4699681717

Ellie Martinez : Assistant Manager

  • 2147764930

Timeline

Server

El Fénix
06.2023 - Current

Construction Laborer

Foreman; Jorge Juarez
06.2022 - 05.2023

Bartender

Alma Cruz
08.2019 - 05.2022

Administrative Assistant

Humane Home Health Services, Inc. Jacob Udeme
02.2017 - 08.2019

Waitress

Que Buen Taco: Leo
12.2015 - 09.2016

Waitress

Cheddars Scratch Kitchen
06.2014 - 08.2015

High School Diploma -

John Horn High School
CYNTHIA LOPEZ