Cynthia Maldonado
Tech-Quip, Inc.
Seabrook,TX
29
years of professional experience
I am motivated, teamwork-oriented, and a responsible Team Leader with Significant experience in increasing communication skills, seeking a fun but challenge with room for long-term growth with personal and professional development. Ready to approach each new challenge with a positive attitude and enthusiasm.
Work History
Customer Service Representative /Office Administrative Assistant
3 Years 2 Months- Responsible for processing orders, entering Customer information into Database
- Process agent orders
- Preparing invoices, submitting to the vendors portals
- Customer service (assisting customers with disputes, payment information when needed)
- Answered incoming calls and directing to correct associates after screening
- Organized records or all orders and maintained them
- Monitored order progress from placement to shipment, ensuring timely delivery and addressing any delays or issues
- Verified order details such as pricing, promotions, and product availability, ensuring accuracy and completeness
- Purchasing from multiple via email, portals or any other requirements needed
- Confirming customer orders in Ariba, Oracle, SAP, or any other database they require
- Working with multiple sales representatives to convert orders into system and ensure pricing issues are corrected before processing orders
Property Assistant / Legal Assistant / Leasing Agent / Property Manager
15 Years 9 Months- On site representative of the property owner and primary contact to the tenants with regard to the daily occupancy, use, repairs, maintenance, security, and general well-being of the building.
- Responsible for maintaining proper tenant relations by periodic visits, e-mails and telephone.
- To maintained all building operations and services are handled correctly.
- Coordinate all tenant requests, including moving, deliveries and any special request.
- To implement and perpetuate the policies and procedures of the properties.
- Oversee construction, including coordination with Expeditor for Building Department Permits, Special Inspections and necessary sign-offs.
- Prepare and update Contracts for vendors and contractors.
- Update Capital Improvements and Non-Recurring Projects’ schedule.
- Responsible for rent collection, late fees, and other expenses.
- Responsible for reporting expenses, capital expenditures and budget.
- Oversee team of Property Management staff; conduct performance reviews, provide feedback, hiring and termination.
- Answer switchboard
- Schedule Inspections
- Weekly phone conferences with Managers and Face to Face meetings as needed
- Track down shipments
- Provide training for new onboard employees
Service Consultant / Service Operator / Management Assistant / Service Administrator
10 Years- Responsibilities included managing team of technicians, routing work orders, ordering parts and updating customers with vehicle statuses.
- Responsible for submitting claims and collecting payments from extended warranty company.
- Responsibilities included recruitment, training, and auditing of employment related practices and processes.
Education
High School Diploma
Graduated 1992
Skills
Proficient in bilingual communication
Experienced in Microsoft Word document creation
Excel data analysis skills
Calendar organization
Microsoft Windows
Detail-oriented organization
Administrative and sales expertise
Strong interpersonal skills
Effective leadership abilities
Proficient in meeting tight deadlines
Timeline
Customer Service Representative /Office Administrative Assistant
Tech-Quip, Inc.
08.2023 - CurrentRead More
Property Assistant / Legal Assistant / Leasing Agent / Property Manager
Brookfield Properties
09.2007 - 06.2023Read More
Service Consultant / Service Operator / Management Assistant / Service Administrator
CARMAX
06.1997 - 06.2007Read More
Charles H. Milby
High School Diploma
Read More