Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Martinez

Westminster,CA

Summary

Proven track record in enhancing workflow and safety management at Amazon, leveraging skills in Six Sigma techniques and clear communication. Excelled in mentoring and critical thinking, significantly improving process efficiency and employee satisfaction. Expert in Microsoft Office and adept at fostering team collaboration, achieving notable advancements in productivity and compliance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
09.2023 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted Management in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Casual Longshoremen

Port Of Long Beach/LA
02.2020 - Current
  • Increased productivity through effective collaboration with other longshoremen in a fast-paced environment.
  • Facilitated smooth sailing for vessels entering or leaving port by securing mooring lines according to established procedures.
  • Supported vessel turnaround times by consistently meeting or exceeding established performance metrics for loading and unloading activities.
  • Adhered to strict safety regulations while operating heavy machinery, minimizing accidents and injuries on the job site.

FC Associate

Amazon
11.2022 - 09.2023
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, OPs and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Managed timely and effective replacement of damaged or missing products.

HR Assistant

St. Francis Medical Center
08.2020 - 02.2021
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Maintained office supplies, distributed mail and processed invoices for payment.

HR Representative

Fountain Valley Regional Hospital And Medical Center
01.2017 - 03.2020
  • Provided guidance to managers regarding employee relations issues, promoting fair treatment across all departments.
  • Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
  • Streamlined recruitment processes for faster candidate selection and onboarding.
  • Collaborated with local, state and federal agencies to secure hiring and training assistance.
  • Enhanced employee satisfaction by implementing effective HR policies and procedures.
  • Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
  • Collaborated with department heads to identify staffing needs and strategize recruitment efforts accordingly.
  • Improved company culture by organizing team-building events and promoting open communication channels.
  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in [Software].
  • Assisted with writing job postings and job descriptions for boards.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Education

High School Diploma -

Fountain Valley High School
Fountain Valley, CA

Skills

  • Safety Management
  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Attendance Tracking
  • Six Sigma Techniques
  • Production deadline management
  • Presentations
  • Multitasking and Time Management
  • Clear Communication
  • Excel spreadsheets
  • Fast Learner

Certification

  • Lean Six Sigma Green belt Certificate

Timeline

Process Assistant

Amazon
09.2023 - Current

FC Associate

Amazon
11.2022 - 09.2023

HR Assistant

St. Francis Medical Center
08.2020 - 02.2021

Casual Longshoremen

Port Of Long Beach/LA
02.2020 - Current

HR Representative

Fountain Valley Regional Hospital And Medical Center
01.2017 - 03.2020

High School Diploma -

Fountain Valley High School

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Cynthia Martinez