Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Medina

Laredo,Tx

Summary

Dependable Admin Associate possessing excellent communication and time management abilities. Manages office supplies, organizes correspondence and maintains liaison with other departments. Methodical and detail-oriented individual with expertise in transcribing minutes, managing calendars and filtering emails.

Overview

25
25
years of professional experience

Work History

Teacher Middle School Business

Laredo Independent School District
01.2024 - Current
  • Developed and implemented lesson plans aligned with curriculum standards to enhance student learning outcomes.
  • Facilitated engaging classroom discussions that fostered critical thinking and collaboration among students.
  • Assessed student progress through various evaluation methods, ensuring accurate reporting of academic performance.
  • Mentored new teachers, providing guidance on instructional strategies and classroom management techniques.

Administrative Associate

AEP Texas
06.2019 - Current
  • Review and print jobs designed to work within 2 weeks, review inventory, verify material identification numbers, data entry, verification of accounts, design safety powerpoint presentations, customer service / professional communication skills with business partners, organizational skills to prioritize deadlines, Answer phone calls, answer door bell
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity
  • Interacted with vendors to purchase and set up equipment and services
  • Drafted professional memos, letters and marketing copy to support business objectives and growth

Trucking Company Owner

Outlaw Hauling LLC - Family Business
03.2015 - Current
  • Managed 5 employees by supervising daily tasks.
  • Aligned branding initiatives and sales strategies with client goals.
  • Supported company goals through careful reinvestment of profits.
  • Motivated employees to consistently improve performance through company-wide incentive plans.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Assisted in recruiting, hiring and training of team members.
  • Conducted geographical location spotting and map reading to support fleet personnel.
  • Monitored dispatched calls and took action to resolve and correct potential problems.
  • Scheduled and tracked movements of owned and rented equipment.
  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions.
  • Collaborated with local, state and federal agencies to secure hiring and form documentation.
  • Intuit / Quickbooks for proper invoicing and accounting related matters

Foreign National Mortgage Loan Processor

BBVA COMPASS
10.2016 - 10.2017
  • Gather all documentation and Proceed loan unto funding, customer relation to request underwriting guidelines, communicational and organizational skills to assist loan officers, builders, realtors and title companies reps for file completion
  • Analyze underwriting conditions, audit files, accuracy data entry for mortgage loan processing , process documentation for mortgage closings
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close by branch management.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Communicated with originator and applicant concerning progress of loan file.

Administrative Assistant, Lending / Loan Processor Administrator

Laredo Federal Credit Union
04.2007 - 04.2012
  • Assist VP of Lending with Loan Applications, Run Credit Checks, Input Data, Prepare Weekly, Monthly Quarterly & Yearly Reports, Run Queries for Reports, Train New Loan Processors, Set-Up Processors in system with proper access to accounts and disbursement check writer, Supervised 7 Loan Processors, Drive up to Branches for Audits, Assist Loan Processors with any question or trouble system would encounter, Type Up Agendas and Memos, Mail Out Payoff Letters, Keep update on Title Release from Vehicle Loans, Keep back Up proof of Title Releases, Review Loans after Process for Proper Audits, Request and Type Letters for Payoff to Dealerships, Constant Submitting and Disbursing Checks to Members, Office Equipment used were telephone duties, fax, copier, Microsoft outlook (email), Word, Excel, Access, mail merging.
  • Looked over and approved various types of loans.
  • Checked packages for appropriate documentation.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Maintained long-term relationships with customers to provide best-in-class customer service.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Set up and completed loan submission packages.
  • Acquired management approval for small business and commercial loans.
  • Coordinated closing process with attorneys, title companies and government clerks.
  • Issues reports for old and new loans based on field inspections of loan sites.
  • Handled any conditions sent from underwriting departments.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Evaluated approvals against established bank and government lending standards.

Administrative Assistant, Loan Processor

10.2006 - 04.2007
  • Assist VP of Real Estate Lending with Loan Applications, Run Credit Checks, Input Data, Prepare Weekly, Monthly, Quarterly and Yearly Reports, Run Queries for Reports, Contact Appraisers, Title Companies and other Professional Companies for the funding of a Mortgage Loans
  • Input loan documentation for origination, disburse checks properly, Create Yearly Escrow Analysis, Submit Loan Documents to County Clerk, Communicate and Assist Member in Loan Status and Requirements, Audit Loans, Payoffs, and Proper Filing of Documents, Office Equipment used were telephone duties, fax, copier, Microsoft outlook (email), Word, Excel, Access, mail merging.

Administrative Assistant

Laredo Federal Credit Union
10.2003 - 10.2006
  • Assist VP of Lending with Loan Applications, Run Credit Checks, Input Data, Prepare Weekly, Monthly Quarterly & Yearly Reports, Run Queries for Reports, Type Up Agendas and Memos, Mail Out Payoff Letters, Keep update on Title Release from Vehicle Loans, Keep back Up proof of Title Releases, Review Loans after Process for Proper Audits, Request and Type Letters for Payoff to Dealerships, Constant Submitting and Disbursing Checks to Members, Submit Insurance Claims for GAP, Extended Warranties, Credit Life and Credit Disability
  • Office Equipment used were telephone duties, fax, copier, Microsoft outlook (email), Word, Excel, Access, mail merging.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

Administrative Assistant

Laredo Federal Credit Union
06.2003 - 10.2003
  • Assist VP with Human Resources files, ordering supplies for all departments, receive and distribute supplies, maintain employee logs, type board meeting notes, agendas, file and maintain board packets ready with the best possible neatness for presentable appearance
  • Work at all times with Confidential Documents,Office equipment used were telephone duties, fax, copier, Microsoft Outlook (email), Word, Excel, Access, mail merging
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Externship / Career Placement Coordinator

Kaplan College Fka Texas Careers
01.2001 - 06.2003
  • Reports, Assist Students on Career Placing Department & Externship Learning, Input Hours for Externship in school's system, Contact Office Manager's in Doctor's Offices for Student's Feedbacks, Assist Directors in organizing Graduation Ceremonies or special events, Assist Students in any ordinary need that would interfere with the Continuing Education, this position required constant typing & communication skills with Office Managers, Directors & Business owners where students would do their externship hours.
  • Assisted in patient admission process based on federal and state laws.
  • Performed document filing, bookkeeping and faxing for busy student admissions office.
  • Completed preliminary paperwork for incoming and outgoing students.
  • Contacted prospective students via email and phone calls.
  • Coordinated interviews by overseeing office managers, managing.

Education

Associates of Arts -

Laredo Community College
Laredo, TX

Bachelor of Arts - BUSINESS ADMINISTRATION, HUMAN RESOURCES

University of Incarnate Word
San Antonio, TX
12.2021

Mortgage Loan Originator Courses - undefined

Champion School of Real Estate
Austin, TX
2016

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Laredo Community College
Laredo, TX
2006

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Texas Careers Vocational School
Laredo, TX
2001

High School Diploma -

Martin High School
Laredo, TX
05.1998

Skills

  • Strong Organizational Skills
  • Administrative Management
  • Multitasking and Time Management
  • Computers and Technology

Languages

Spanish
Full Professional

Timeline

Teacher Middle School Business

Laredo Independent School District
01.2024 - Current

Administrative Associate

AEP Texas
06.2019 - Current

Foreign National Mortgage Loan Processor

BBVA COMPASS
10.2016 - 10.2017

Trucking Company Owner

Outlaw Hauling LLC - Family Business
03.2015 - Current

Administrative Assistant, Lending / Loan Processor Administrator

Laredo Federal Credit Union
04.2007 - 04.2012

Administrative Assistant, Loan Processor

10.2006 - 04.2007

Administrative Assistant

Laredo Federal Credit Union
10.2003 - 10.2006

Administrative Assistant

Laredo Federal Credit Union
06.2003 - 10.2003

Externship / Career Placement Coordinator

Kaplan College Fka Texas Careers
01.2001 - 06.2003

Mortgage Loan Originator Courses - undefined

Champion School of Real Estate

undefined

Laredo Community College

undefined

Texas Careers Vocational School

Associates of Arts -

Laredo Community College

Bachelor of Arts - BUSINESS ADMINISTRATION, HUMAN RESOURCES

University of Incarnate Word

High School Diploma -

Martin High School

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