Monica Garcia

• Elected by district 7 residents to serve as the School Board Member in 2018, served as board secretary from 2019-2022, served as board president 2022-2023.
• Responsible for overseeing and leading a district with over 4,200 employees and 21,000 students.
• Successfully adopted and administered a $269 million dollar budget, ensuring effective allocation of resources to support the district's operations and educational programs.
• Worked closely with district administrators to evaluate and assess school performance, ensuring accountability and continuous improvement.
• Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
• Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
• Researched potential local, regional, and national funders and assisted in relationship building.
• Presided over board meetings and conducted board business to address organizational objectives.
• Served as a strong advocate for corporate social responsibility, influencing positive community impact.
• Strengthened governance structures, reviewing and updating policies and procedures.
• Optimized resource allocation with development of detailed annual budget.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

• Manage and oversee the administration department of El Metro Transit System, ensuring efficient and effective operations across multiple areas, including finance, human resources, marketing, and utilities.
• organization.
• Develop and implement strategic plans and policies to support the overall goals and objectives of the
• Lead a team of department managers and staff, providing guidance, support, and regular performance evaluations to ensure high-quality results.
• Streamline financial processes and procedures, improving budgeting, forecasting, and reporting systems to optimize financial performance.
• Collaborate with the human resources department to develop and implement employee training programs, performance management initiatives, and hiring procedures that align with organizational objectives.
• Stay updated with industry trends, regulations, and best practices to ensure compliance and recommend innovative approaches for continuous improvement from the Federal Transit Administration.
• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Managed team schedule with eye for coverage needs and individual strengths.
• Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
• Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
• Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
• Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
• Mentored and motivated team members to achieve challenging business goals.
• Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
• Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
• Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
• Upgraded technology systems, enhancing overall business efficiency and customer interaction.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Successfully completed and negotiated CBA contracts.

Budget for department and court docket

• Responsible for recording all documents from both courts to ensure added personnel was in place for court proceedings.
• Responsible for procurement of all purchases in the department.
• Managed all licenses for deputies working in the department and all licenses for reserved deputies.
• Assessed and routed all traffic citations, documents to assigned courts.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Maintained daily report documents, memos and invoices.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
• Assisted coworkers and staff members with special tasks on daily basis.

• Ensured the increase of production through feasible targets as required by the company’s goals.
• Organized operation expenditure budget and supervised the increase of production within operational constraints.
• Communicated with field management to obtain and maintain existing work contracts.
• Developed policies and procedures to ensure all work is carried out safely.
• Responsible for managing 16 employees.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Served at the direction of the Judge and performed a broad range of functions, not limited to legal research, drafting, editing, proofreading, and verification of citations
• Managed employee schedules, coordinated court dates, and oversaw customer service related to the Traffic Department
• Responsible for managing 8 employees
• Provided assistance to attorneys and court personnel in courtroom
• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Increased court efficiency by processing legal documents and maintaining accurate case records.
• Managed confidential information securely, upholding the integrity of the court system.
• Prepared court orders and judgments for signature.
• Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
• Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
• Trained new clerks on court procedures, elevating overall departmental knowledge and performance.