Cynthia Mensah
Atlanta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Academic Advisor (Doctor of Chiropractic)
Life University
04.2024 - Current
- Enhanced student success by developing and implementing comprehensive academic plans.
- Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
- Promoted a positive learning environment with effective communication and collaborative problem-solving strategies.
- Assisted students in identifying career goals and aligning them with appropriate academic programs.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Maintained accurate records of student progress, ensuring timely updates and interventions as needed.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
- Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
- Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
- Assisted in the development of curriculum and course schedules, ensuring alignment with program objectives and accreditation standards.
- Organized workshops, seminars, and other events to enhance students'' professional development opportunities.
CEO
BEADSMEAKOS, LLC.
03.2019 - Current
- Ability to influence without authority, excellent negotiation, and interpersonal skills.
- Managed and created temporary retail space that introduced new product line, test new market and generate awareness for product or cause.
- Established foundational processes for business operations.
- Creative approach to growing and nurturing strong talent pipelines.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Increased customer engagement through social media.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Created and distributed surveys for data collection and analysis.
- Created the company's website.
Graduate/ Undergraduate Admissions Counselor
Life University
01.2022 - 04.2024
- Review Student's Letter of Intent, Curriculum Vitae, and References before sending application to be reviewed.
- Host SRE/CRE in U.S Virgin Islands (St. Croix & St. Thomas) and British Virgin Islands
- Acts as liaison between staff, students, & Deans by answering questions, offering assistance, and relaying messages pertaining the Admissions process.
- Increased interdepartmental relationships within university to improve student success.
- Conducted and maintained data entry operations through CRM.
- Cultivated relationships with area high schools, community colleges and nonprofit organizations that directly affect the university admission goals.
- Work collaboratively with other admissions counselors to review applicants, make final admissions decisions, and send out admissions offers/denial letters.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Focus on specific prospect populations or applicant types, considering factors like citizenship, geographic territories, and alpha-breaks.
- Respond proactively to calls, texts, emails, and visitors from prospective students, parents, counselors, alumni, and others involved in the college selection process.
- Counsel and assist individual prospective students throughout the application and enrollment process, ensuring a smooth progression and providing detailed application status information.
- Deliver professional presentations, representing the University at recruitment events, tours, and conferences on and off-campus.
- Utilize student information systems and databases, staying up-to-date with current practices for tracking activities, evaluations, recruitment efforts, and more.
- Handle confidential information following FERPA and related policies.
- Manage territories based on data analysis, employing strategic recruitment efforts for high schools within designated territory.
- Take on additional roles or functions as requested by campus and/or enrollment team leadership, receiving appropriate training and support.
Admissions Recruiter/ Advisor
Albany State University
03.2019 - 07.2021
- Enhanced applicant experience by conducting informative campus tours and providing comprehensive information on academic programs.
- Streamlined the admissions process for prospective students by efficiently managing application materials and communications.
- Collaborated with faculty and staff to ensure a smooth transition for incoming students, including orientation planning and resource dissemination.
- Organized successful open house events, resulting in increased attendance and higher levels of student engagement.
- Conducted thorough evaluations of each applicant''s transcripts, test scores, essays, and extracurricular activities for compatibility with institutional standards.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Compiled recruitment data from Banner/Parchment and other academic records.
- Assisted with transition to college life by providing one-on-one support.
- Maintained record of tours for internal evaluation and incident reporting.
Education
Ph.D. - Higher Education Administration
Liberty University
Lynchburg, VA05.2027
MBA - Business Administration And Management
Albany State Univeristy
Albany, GA05.2020
Bachelor of Science - Health Administration
Albany State University
Albany, GA12.2018
Skills
- Proficient in Microsoft Word/ Excel/ Outlook/ SMS
- Relationship Issues Management
- CRM Software
- Banner Web Software
- On-Campus Event Planning
- Data Security and Confidentiality
- Time Management
- 58 WPM
- Public Speaking
- Budgeting and Finance
- Higher education practices knowledge
- Strategic Decision-Making
Timeline
Academic Advisor (Doctor of Chiropractic)
Life University
04.2024 - Current
Graduate/ Undergraduate Admissions Counselor
Life University
01.2022 - 04.2024
CEO
BEADSMEAKOS, LLC.
03.2019 - Current
Admissions Recruiter/ Advisor
Albany State University
03.2019 - 07.2021
Ph.D. - Higher Education Administration
Liberty University
MBA - Business Administration And Management
Albany State Univeristy
Bachelor of Science - Health Administration
Albany State University
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