Cynthia Mojica
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Lead Front Desk Coordinator
Dr Jose Barrera
San Antonio, TX
04.2022 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
Front Office Coordinator
Dr. Hanul Bhandari
San Antonio, TX
03.2018 - 03.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Data Entry/Registered all New Patients
- Organized paperwork such as charts and reports for office and patient needs
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Medical records
- Obtain letters at patient's request
- Addressed patients concerns and resolved the problem
- Referrals, scheduled all new patient appointments
- Insurance verifications/Authorizations
- Collect copayments
Scheduler Coordinator
Alamo Sleep Disorders Center
San Antonio, TX
09.2016 - 02.2018
- Data Entry
- Coordinated front office duties, including customer service, patient scheduling and billing
- Insurance verifications/authorizations
- Referrals
- Assisted Dr. Bhandari when needed
- Collected copayments
Patient Service Representative
Covenant Medical Group
Lubbock , TX
10.2006 - 03.2016
- Data Entry
- Organized paperwork such as charts and reports for office and patient needs
- Scheduled new/establish patient appointments
- Insurance verifications/authorizations
- Check in/check out patients
- Posted daily monthly charges for Physicians
- Obtained payments from patients and scanned identification and insurance cards
- Medical records
Retail Sales
Uniform Today
Lubbock, TX
08.2001 - 09.2006
- Open /closed office for business
- Customer service
- Collected money
- Closed daily batches
- Steamed all clothing inventory
- End of the year inventory
Education
High School Diploma -
Meadow High School
Meadow, TXSkills
- Athena (EMR)
- ENT ICloud
- Dependable
- Team player
- Bilingual
- Customer Complaint Resolution
- Punctual
- Strong work ethic
- Deadline driven
- Patient Needs Assessment and Referral
- Customer Service
- Payment Collection
- Prescriptions Management
- Insurance Verification
Timeline
Lead Front Desk Coordinator
Dr Jose Barrera
04.2022 - Current
Front Office Coordinator
Dr. Hanul Bhandari
03.2018 - 03.2022
Scheduler Coordinator
Alamo Sleep Disorders Center
09.2016 - 02.2018
Patient Service Representative
Covenant Medical Group
10.2006 - 03.2016
Retail Sales
Uniform Today
08.2001 - 09.2006
High School Diploma -
Meadow High School
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