Cynthia Moreno
Wylie
Summary
Dynamic Medical Assistant with extensive experience at Magnolia Dermatology, skilled in equipment sterilization and HIPAA compliance. Proven ability to enhance patient care through effective communication and complex problem-solving. Adept at managing medical supply inventory and ensuring optimal patient comfort during procedures, fostering a supportive healthcare environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Magnolia Dermatology
01.2022 - Current
- Prepared examination rooms by ensuring cleanliness and availability of necessary instruments.
- Monitored inventory levels of medical supplies and placed orders as needed to ensure stock availability.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physician with surgeries, including preparing operating room and sterilizing instruments.
- Educated patients on post-treatment care and medication usage.
Medical Assistant
Dallas Dermatology and Aesthetics
04.2021 - 01.2022
- Assisted in patient intake and medical history documentation.
- Managed appointment scheduling and follow-up reminders for patients.
- Prepared examination rooms
- Prior authorizations
- Assisted in patient preparation for Mohs procedures, ensuring comfort
- Reduced risk of infection by appropriately sterilizing tools, equipment, and surgical rooms before each procedure.
- addressing any questions or concerns regarding their appointments or treatment plans
Sales Associate
JAK Marketing
02.2018 - 11.2021
- Maintained knowledge of current promotions to inform customer decisions.
- Organized merchandise displays to attract customer attention and drive sales.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assisted customers in product selection, enhancing overall shopping experience.
Front Desk/ Medical Assistant
Perfect Balance Psychiatric Services
10.2019 - 01.2021
- Assisted in daily patient care and supported therapeutic activities.
- Documented patient progress and maintained accurate records.
- Provided emotional support and crisis intervention to patients as needed.
- Monitored patient behaviors and reported changes to healthcare professionals.
- Greeted patients and managed check-in/check-out processes efficiently.
- Verified insurance information to ensure accurate billing and minimize patient confusion.
- Adhered to strict HIPAA regulations
- Enhanced patient experience by efficiently managing appointment scheduling
Education
Bachelor of Science - Nutritional Science
Texas Woman’s University
Denton, TX05.2020
Associate of Science - Science
Collin County Community College
Plano, TX06.2017
Skills
- HIPAA compliance
- Medical terminology knowledge
- EMR / EHR
- Data entry
- Specimens collection and processing
- Professionalism and ethics
- Medical supply inventory
- Equipment sterilization
- Bilingual (Spanish)
- Assist lasers / Botox/ surgeries/ procedures
- Insurance verification
- Prior authorizations
- Cosmetic dermatology
- Suture removal
- Allergy testing
- Medical coding
- Wound care management
- Sterile technique
- Complex Problem-solving
- Professional bedside manner
Timeline
Medical Assistant
Magnolia Dermatology
01.2022 - Current
Medical Assistant
Dallas Dermatology and Aesthetics
04.2021 - 01.2022
Front Desk/ Medical Assistant
Perfect Balance Psychiatric Services
10.2019 - 01.2021
Sales Associate
JAK Marketing
02.2018 - 11.2021
Bachelor of Science - Nutritional Science
Texas Woman’s University
Associate of Science - Science
Collin County Community College