Cynthia Munroe
North Berwick,ME
Summary
Dynamic professional with a proven track record at FedEx Express, excelling in time-sensitive deliveries and customer service. Demonstrated expertise in GPS navigation and package handling, enhancing delivery efficiency. Recognized for implementing process improvements that increased shipping accuracy and reduced operational costs, while maintaining a clean driving record and strong attention to detail.
Overview
23
23
years of professional experience
Work History
Courier
FedEx Express
Portsmouth, NH
05.2013 - Current
- Delivered packages efficiently, adhering to strict timelines and safety protocols.
- Navigated local routes using GPS technology to optimize delivery efficiency.
- Maintained accurate records of deliveries and pickups, ensuring compliance with company standards.
- Communicated with customers professionally, resolving inquiries and enhancing service satisfaction.
Shipping Manager
Transformit
Gorham, ME
03.2003 - 05.2013
- Oversaw shipping operations, ensuring timely dispatch and delivery of products.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Coordinated with logistics providers to streamline transportation and reduce costs.
- Implemented process improvements that enhanced shipping accuracy and efficiency.
Education
High School Diploma -
Sanford High School
Sanford, ME06.1981
Skills
Working independently
Attention to detail
Problem-solving
Customer service
Excellent driving skills
Package handling
Clean driving record
Valid Driver's license
GPS and route planning
Time sensitive deliveries
Package pickup and delivery
Package delivery and Pick-up
Timeline
Courier
FedEx Express
05.2013 - Current
Shipping Manager
Transformit
03.2003 - 05.2013
High School Diploma -
Sanford High School