Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Olds

Lockport,LA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Eckerd Drugs
09.1987 - 01.2000
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Delivery Driver

Bayou Florist
01.1980 - 01.1998
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Education

Paralegal Studies

Nicholls State University
Thibodaux, LA

High School Diploma -

South Lafourche High School
Cut Off, LA
05.1985

Skills

  • Stock management
  • Department Oversight
  • Store Organization
  • Operations Oversight
  • Customer Relations
  • Records Management
  • Loss Prevention
  • Staff Supervision
  • Sales expertise
  • Customer experience
  • Issue Resolution
  • Performance Evaluations
  • Staff Scheduling
  • Goals and performance
  • Motivational Techniques
  • Mentoring and Coaching
  • Stock Rotations

Timeline

Assistant Store Manager

Eckerd Drugs
09.1987 - 01.2000

Delivery Driver

Bayou Florist
01.1980 - 01.1998

Paralegal Studies

Nicholls State University

High School Diploma -

South Lafourche High School

Similar Profiles

CREATE PROFILE
Cynthia Olds